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With the landscape of customer engagement evolving faster than ever, sticking to old strategies may no longer suffice. Now is the time to refresh your approach and embrace the latest innovations that can drive meaningful, data-driven connections.
Join us on 6 November at The Mandarin Oriental Hong Kong for an exclusive roundtable hosted by Braze, where senior marketing leaders and customer experience experts will explore the Future of Customer Engagement. This session will offer actionable insights into how businesses can harness omnichannel engagement strategies and emerging technologies like AI to create cohesive, personalised experiences that resonate with customers across touchpoints.
You’ll walk away with a deeper understanding of:
1. How modern technologies are reshaping omnichannel engagement and the steps businesses must take to adapt.
2. Best practices for integrating touchpoints to create cohesive, personalised customer journeys.
3. Practical solutions to the common challenges of implementing AI in customer engagement strategies.
4. Balancing AI-driven automation with human interactions to ensure authenticity in customer relationships.
Don’t miss this opportunity to transform your customer engagement strategy and stay ahead in a fast-evolving landscape!
The Private Executive Luncheon has a limited 15 seats for Marketing and Customer Engagement professionals who are based in Hong Kong. Please apply to attend this luncheon below, and our team will get back to you within 24 hours to confirm your place.
Powered by the CXO Innovation, our customised event series consists of exclusive, invite-only gatherings tailored for top executives who influence corporate strategy at regional or group levels. These events offer a unique platform for exploring innovative solutions to pressing challenges, exchanging ideas on navigating the rapidly evolving business landscape, and fostering potential future collaborations.
Each event is meticulously customised to meet the specific needs and budget of our clients, providing a setting for demonstrating thought leadership in an intimate, focused, and efficient format. This ensures maximum value and engagement for all participants.
Typically held in prestigious five-star hotels or upscale dining venues worldwide, our events create an environment conducive to open discussions. Attendees often include C-suite executives, VPs, and Division Heads with significant decision-making authority. While the format and size may vary, events are generally limited to a smaller group to facilitate meaningful interactions and focused conversations.
Our customised events can be conducted both in-person and virtually, covering key destinations across the EMEA and APAC regions.
