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Previous Agenda – The MarTech Summit Paris 2027
21 April 2027

08:15 - 09:00 | Arrival & Networking Breakfast Snacks

09:00 - 09:10 | Chairperson Introduction & Overview

Frankie Borek

Event Director, The MarTech Summit Team @BEETc.

09:10 - 09:25

Keynote Presentation | [Content Activation Engine] Scaling Global Brands without Losing Local Soul

– Discover how marketing teams can activate content effectively in an era of generative AI, where content is abundant but increasingly difficult to control.
– Learn how DAM evolves from a simple repository into a strategic content command center, connecting brand governance with marketing execution.
– Explore how global organizations empower local teams to create and adapt on-brand campaigns instantly through smart templating – while maintaining a single source of truth.

Guillaume Renaud

Head of Account Management, Papirfly

09:25 - 10:05

Panel Discussion | [Experience by Design] Building Customer Journeys that Feel Effortless

– Connect data, content, and context to deliver experiences that anticipate rather than react.
– Align teams and technology around customer intent to drive measurable business impact.

Gines Ortega

Director, Digital, CX & Omnichannel Customer Engagement, Roche

Octavio Ponce

Director, Digital Transformation & Marketing, Carrefour

Jason Lyman

Chief Marketing Officer, Customer.io [Lead Panellist]

10:05 - 10:25

Fireside Chat | [Treasure Data & Stellantis] Scaling our CDP Program with AI

– How Stellantis is evolving from campaign-centric marketing to AI- and data-driven customer journeys across channels: From 15% of our activations made with CDP toward 100%
– How Stellantis uses a Customer Data Platform + AI to unify data, orchestrate journeys, and deliver relevant experiences
– Concrete use cases (e.g., next-best-action, personalised offers, service & after-sales journeys, media optimisation) and the business impact (conversion, loyalty, efficiency)
– Scaling challenge: analyse the challenges of scaling marketing efforts across diverse markets and brands

Emmanuel Manceau

Head of Sales & Marketing Data Products, Stellantis

Ghislain Lefebvre

Account Director, Treasure Data

10:25 - 10:55 | Morning Coffee Break

10:55 - 11:15

Keynote Presentation | [AI & Automation] Smarter, Faster, Better: Leveraging Agentic AI to Personalise and Supercharge B2C Campaigns

– Today’s marketing processes take too long and are too manual.
– Agentic Marketing Platforms help streamline marketing processes and campaigns.
– Harnessing the power of your brands context and customer data — AI leads to faster, more creative marketing campaigns.
– Agentic Marketing Platforms empower marketers to manage more aspects of the campaign process.

Alec Haase

General Manager, AI, Hightouch

11:15 - 11:50

Fireside Chat | [AI Literacy for Leaders] Building the Skills to Compete in an AI-Driven Market

– Develop a practical understanding of AI concepts, capabilities, and limitations across the marketing organisation.
– Enable teams to move from experimentation to confident, responsible AI adoption that drives real business value.

Pauline Bouvier

Chief Data & AI Officer, Manutan Group

David Tran

Enterprise Account Executive, SAS

Catherine Collinge

Event Director, The MarTech Summit Team @ BEETc

11:50 - 12:10

Keynote Presentation | [AI Agents] From Vision to Reality: What We Learnt Building a Digital Workforce

– How AI agents are redefining marketing and web journeys right now and in the future
– What changed in our GTM when personalisation became possible at scale
– How we adapted our team and turned everyone into an agent builder

Edwina Dendler

Chief Marketing Officer, Prismic

12:10 - 13:10 | Networking Buffet Lunch

A relaxed networking buffet, giving attendees time to connect and recharge between sessions.

13:10 - 13:50

Panel Discussion | [Omnichannel Intelligence] Making Connections that Convert

– Turn disconnected channels into a single, intelligent engagement layer.
– Use APIs, automation, and analytics to orchestrate experiences that scale.

Anaïs Flores

Head of CRM, France Télévisions

Lydia Veneman

Deputy Head of Design & Digital, European Central Bank

Davina Moore

Head of Digital Marketing, NXP Semiconductors [Lead Panellist]

13:50 - 14:05

Keynote Presentation | [Future-Proofing E-commerce Marketing] From Bottlenecks to Agility

– Transition from legacy processes and IT reliance to a flexible, component-based model that empowers marketing teams to operate independently and rethink their approach to content architecture.
– CentraliSe content and enable faster, coordinated campaign execution to improve time-to-market and deliver consistent experiences across web and mobile.

Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech

Ludovic Lefevre

IT Domain Manager, E-commerce, Retail & Customer Platforms, Promod

Guiomar Andrade

Enterprise Sales, Contentstack

14:05 - 14:45

Panel Discussion | [The Customer Graph] Building a Unified, Living View of Your Audience

– Connect behavioural, transactional, and media data for a dynamic single customer view.
– Enable smarter segmentation and measurement across every touchpoint.

Natasa Jukic

Vice President, Digital Analytics, Ubisoft

Philippe Bailly

Head of Marketing & Digital Acquisition, Lyca Mobile Group

Arnaud Chapis

Chief Operating Officer, Imagino [Lead Panellist]

14:45 - 15:00

Keynote Presentation | [From Guesswork to Real-Time Feedback] How AI Brings Consumer Insight into Every Marketing Decision

– Learn how to move beyond guesswork by using real-time consumer input
– Explore how AI and quantitative research can be combined to deliver instant, scalable feedback
– Learn how to test, validate, and optimise marketing decisions with greater speed and confidence

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– How to make customer success strategies effective in order to go beyond traditional CRM and field service
– The ultimate relationship between effort of customer success and level of customer satisfaction

Gabriela Carazato

General Manager, France & Benelux, Bolt Insight

15:00 - 15:30 | Networking Coffee Break

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– Building Loyalty and Affinity with your Customers
– Building Loyalty and Affinity with your Customers

15:30 - 15:50

Keynote Presentation | [TypeOps] Turning Typography into Marketing Infrastructure

– Explore why typography is emerging as a critical operational challenge in the age of AI-driven content scale
– Understand the hidden risks and costs of inconsistent font usage across global teams, tools, and workflows
– Learn how Typographic Operations (TypeOps) enables scalable governance, faster production, and stronger brand consistency

Marion Noel Lambert

Senior Growth Marketing Manager, Monotype

15:50 - 16:30

Panel Discussion | [The Creative Code] Where Generative AI Meets Marketing Imagination

– Explore how AI can augment creative strategy without losing authenticity.
– Discover workflows that merge data-driven precision with human storytelling.

Louis Frank

Head of AI & Innovation, BARNES

Linda Zaiche-Huguet

Director, Digital Marketing & Communications, Advancement, INSEAD

Elise Yoshida

Global Director, Digital Communications, Christian Louboutin [Lead Panellist]

16:30 - 16:40 | Chairperson Closing Remarks

16:40 - 18:00 | End of Summit & Networking Drinks

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