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With the landscape of customer engagement evolving faster than ever, sticking to old strategies may no longer suffice. Now is the time to refresh your approach and embrace the latest innovations that can drive meaningful, data-driven connections.
Join us on 6 November at The Mandarin Oriental Hong Kong for an exclusive roundtable hosted by Braze, where senior marketing leaders and customer experience experts will explore the Future of Customer Engagement. This session will offer actionable insights into how businesses can harness omnichannel engagement strategies and emerging technologies like AI to create cohesive, personalised experiences that resonate with customers across touchpoints.
You’ll walk away with a deeper understanding of:
1. How modern technologies are reshaping omnichannel engagement and the steps businesses must take to adapt.
2. Best practices for integrating touchpoints to create cohesive, personalised customer journeys.
3. Practical solutions to the common challenges of implementing AI in customer engagement strategies.
4. Balancing AI-driven automation with human interactions to ensure authenticity in customer relationships.
Don’t miss this opportunity to transform your customer engagement strategy and stay ahead in a fast-evolving landscape!
The Private Executive Luncheon has a limited 15 seats for Marketing and Customer Engagement professionals who are based in Hong Kong. Please apply to attend this luncheon below, and our team will get back to you within 24 hours to confirm your place.
The MarTech Roundtable is a platform for top executive thought leaders to deep dive into specific topics. The discussion themes are always changing but will always address pertinent trends, opportunities, pain points, and challenges facing the marketing technology sector today.
The panel of esteemed speakers are invited to share cross-industry perspectives and this interactive exchange will be presided by an experienced moderator. Audience members will help curate the discussion by submitting comments and questions to be addressed live.
The Roundtable format is as varied as its topics, taking place across APAC and Europe, virtually and in-person.
Please email Lin at lduan@themartechsummit.com if you need any assistance.
