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Previous Agenda – The MarTech Summit Asia
8 & 9 April 2025

Day 1 - Tuesday 8 April

08:15 - 09:00 | Arrival & Networking Breakfast

Plenary Room

09:00 - 09:05 | Chairperson Introduction & Overview

Kicking Off with an overview of latest MarTech trends, global Market Stats & insights by The MarTech Summit Team.

– Lin Duan, Head of Events, The MarTech Summit Team @BEETc.

09:05 - 09:45

Panel Discussion | [Data Integration] Connecting the Dots for a Unified Customer View

– Tackling the Realities of Data Integration: Unpack the key challenges and solutions in unifying data across fragmented systems and teams.
– From Integration to Impact: Explore how integrated data powers personalisation, with support—and limits—from AI and automation.

Dr. Yuhui Yao

Group Chief Data Officer, FWD Group

Minesh Tank

Head of Marketing Technology & Data, Kennedys

Sheila Berman

Global Data Product Excellence, Brenntag

Mylene Ong

Group Chief Marketing Officer, OONA Insurance
[Moderator]

09:45 - 10:05

Keynote Presentation | [CX Innovations] Melting Points: Where Creativity Meets Technology

– Learn how you can understand & act on your customers’ digital body language.
– Create your ideal channel & messaging mix like making a playlist.
– Transform performance marketing by tapping into untapped brand equity.
– Break down silos between data teams and creative departments.

MarTech Summit Bangkok

Sharon Panelo

Senior Director, Strategic Consulting, Braze

10:05 - 10:30

Fireside Chat | [Automated Campaigns] Streamlining Processes and Enhancing Efficiency with Automated Marketing Solutions

– Explore how brands are integrating automated marketing to streamline operations, boost efficiency, and drive campaign performance.
– Discuss overcoming integration challenges, balancing creativity with automation, and the evolving role of AI in personalisation and customer journey design.

Melina Chan

Head of Marketing Automation, SEA, IDP Education
MarTech Summit Attendee

Erin Kok

Associate Director, Performance Marketing, Klook

10:30 - 11:05 | Networking Coffee Break

11:05 - 11:45

Panel Discussion | [Best-of-breed MarTech] Selecting the Right Tools for Maximum Impact

– Explore how brands define and navigate best-of-breed MarTech to maximise impact amid budget constraints and growing stack complexity.
– Discuss integration, interoperability, and what the future holds for building a scalable, best-of-breed MarTech ecosystem.

Gerrard Te Brake

Senior Solutions Consultant, Tealium

Rex Lam

Asia Proposition & Ecosystem Lead, Manulife

Garima Mamgain

Global Portfolio Manager, 3M
[Moderator]

11:45 - 12:05

Keynote Presentation | [AI-Powered Content Agility] Driving Marketing Agility and Scale: Transforming your Content Supply Chain with AI

– How to Optimise Efficiency at Scale: Transform your content supply chain to break silos and drive agile marketing.
– How to Accelerate Campaigns with AI: Leverage AI-driven tools to streamline workflows and boost effectiveness.
– How to Turn Insights into Impact: Discover real-world use cases that optimise content creation and drive results.

Menaka Seshakumar

Head of Lifecycle Marketing, Digital Media, APAC, Adobe

Ming Fai Chak

Director, Solution Consulting, Asia, Adobe

12:05 - 12:40

Fireside Chat | [MarTech Culture] Building Contemporary Marketing Culture and Capabilities

– Explore the challenges of adapting global marketing strategies to local market dynamics and how to successfully navigate them.
– Learn how to build a marketing culture that balances creativity with scalability across diverse regions.

Christine Lee Barber

Former Chief Operating Officer, Asia, Supplier Relationships APAC, Element Fleet Management

Irene Chung

Group Chief Commercial Officer, XCL Education

12:40 - 13:00

Keynote Presentation | [Contextual AI Connections] Customer Data, Context, and Connection: The New Martech Trinity

– How to leverage digital body language to enrich customer profile?
– How to establish context from real time signals?
– How to build customer connections using signals and AI?

Ashish Deshpande

CX Evangelist, HCLSoftware

13:00 - 14:15 | Networking Buffet Lunch

Join us for the Industry Lunch Huddle – An exclusive, sit-down lunch at the expo ballroom where attendees and speakers can connect and network with industry peers. RSVP required

14:15 - 14:40

Fireside Chat | [Brand Marketing] Staying Relevant in a Digital World

– Explore how brands stay top-of-mind and relevant amid digital noise and shifting consumer expectations.
– Unpack the evolving strategies for engaging consumers and what the future holds for brand marketing.

Joan Kang

Vice President, Consumer Acquisition & Engagement, Mastercard

Danisha Nathyal

Head of E-commerce Marketing & Digital Strategy, CHARLES & KEITH Group

14:15 - 15:15

Breakout Roundtable | “Engage, Measure, Convert”: A Modern Marketer’s Guide to Accelerating Pipeline and Customer Journey – Hosted by ON24

– Learn how modern marketeers can use first-party engagement data to, drive campaigns and optimise customer journey conversions and cut through the digital noise
– Learn best practices in harnessing digital engagements to create, optimise, and personalise campaigns across channels
– Generate maximum ROI from your digital events and create content x3 faster

14:40 - 15:00

Keynote Presentation | [Ad Innovations] From a Platform to a Partner: How Innovations Unlock Resources for Advertisers

– The future of ad platforms in the AI era
– How innovation in operations, product, and customer service enhances efficiency for advertisers, allowing them to focus on what truly matters.

Neha Singla

Global Head of Monetization Product Operations, TikTok

15:00 - 15:40

Panel Discussion | [Marketing Analytics Performance] Translating Metrics into Measurable Success

– Explore how predictive analytics and performance metrics can drive continuous optimisation and measurable marketing success.
– Discuss building a data-driven culture and championing marketing measurement across the organisation to define and achieve business outcomes.

Amit Chaubey

Head of Marketing Science APAC, Snap Inc.

Joe Loy

Managing Director, Digital Business, NTUC LearningHub
MarTech Summit Attendee

Rachel Peng

Head of Regional Strategy & Analytics, Seller Operations, Lazada

Shailesh Waingankar

Head of Marketing Effectiveness for Wealth & Retail Banking, Standard Chartered Bank
[Lead Panellist]

15:40 - 16:15 | Networking Coffee Break

16:15 - 16:40

Fireside Chat | [GenAI & LLMs] Smarter, Faster Marketing Operations with GenAI

– Explore how GenAI and LLMs are transforming marketing operations, from current adoption trends to driving growth and advertising innovation.
– Gain insights into the future landscape of GenAI and emerging technologies shaping the next wave of marketing strategies.

Mason Tay

Director, Global Markets, Tripadvisor

Ameya Khasgiwala

Head of Engineering & Product, Media Department, Rakuten

16:40 - 17:15

Panel Discussion | [Next-Gen Marketing] Captivating the Next Generation of Consumers in Marketing

– Explore who the next-gen consumers are and how their behaviours, expectations, and purchase habits differ from previous generations.
– Discover how brands can cut through the noise to engage, connect, and build lasting loyalty with Gen Z and Gen Alpha in a fast-paced digital world.

Michelle Lee

Senior Marketing Lead, Singapore Institute of Management, Global Education

Sayan Ghosh

Global Innovation & Portfolio Leader, Sanofi-Opella
[Moderator]

17:15 - 18:30 | Day 1 Closing Remarks & Departure Networking Drinks

Grab a drink and join us for this networking drinks session with your fellow marketers!
If you’re interested in sponsoring this session, please reach out to lduan@themartechsummit.com

Customer Intelligence Summit | Tuesday, 8 April 2025

Don’t miss the Customer Intelligence Summit taking place alongside with The MarTech Summit Asia at the same venue on the same day, 8 April 2025. Dive deep into the world of customer intelligence and uncover the truths behind data and insights.

Existing brand pass holders can access this summit for US$200 – Upgrade Here

Day 2 - Wednesday 9 April

08:15 - 09:10 | Arrival & Networking Breakfast

We are splitting into B2B & B2C Marketing stages on Day 2 for marketers from different verticals to deep dive and exchange ideas.

Day 2 - Wednesday 9 April

08:15 - 09:10 | Arrival & Networking Breakfast

We are splitting into B2B & B2C Marketing stages on Day 2 for marketers from different verticals to deep dive and exchange ideas.
B2C Marketing STAGE

09:10 - 09:20 | Chairperson Introduction & Overview

Elaine Li, Head of Partnerships, The MarTech Summit Team @BEETc.

B2B Marketing STAGE

09:10 - 09:20 | Chairperson Introduction & Overview

Teddy Fung, Global Event Director, The MarTech Summit Team @BEETc.

09:20 - 10:00
Panel Discussion | [Gamification] Unlocking Interactive Experiences in Customer Engagement

– Reveal how brands are integrating gamification into campaigns to drive engagement, personalise experiences, and meet business goals.
– Highlight standout success stories and share insights into the latest gamification trends reshaping customer interaction.




Terry Williams, Vice President, Consumer, MyRepublic
[Lead Panellist]



Brenda Maderazo, Deputy Director, Marketing, Healthy Lifestyle, Health Promotion Board



Martin Ivan, Director, Cross Channel Client Engagement, Standard Chartered Bank

09:20 - 10:00
Panel Discussion | [Lead Nurturing] Turning Prospects into High-Value Customers

– Aligning tailored content to each stage of the buyer’s journey to drive engagement and conversions.
– Measuring long-term success and embracing emerging technologies to elevate B2B lead nurturing strategies.




Alyssa-Jane Tan, Director, Marketing (APAC & MEA), Nium
[Lead Panellist]



Manaswita Sarkar, Head, Audience & Data Strategy, SPH Media



Alyssa Ng, Senior Manager, Marketing Communications, DHL Express

10:00 - 10:20
Keynote Presentation | [Social Media Management] Mastering the Social Shift: The Trends Defining 2025

– From AI implementation to fostering thriving communities – learn more on data-based insights about why these trends matter (now and in the future).
– Inspiring stories of successful campaigns from brands already engaging with the trends.
– Actionable tips to level up your strategies today.




Martin Kelly, Director, Marketing (APAC), Brandwatch

10:00 - 10:25
Fireside Chat | [B2B Buyer Journey] Maximising Productivity Across the Buyer Journey through Enablement Strategies

– Unpack how digital transformation and enablement strategies are reshaping productivity across the B2B buyer journey, even in traditionally structured sectors.
– Share insights on overcoming challenges with data-driven approaches and the practical role of data in empowering B2B decision-making.




Tina Gupta, Head of Marketing, Capital Markets, Asia Pacific, JLL



JL Cheam, Regional Head of Marketing Excellence, Maersk

10:20 - 10:50
Fireside Chat | [Customer Retention] Strengthening Engagement for Long-Term Success

– Crafting meaningful, data-informed engagement strategies to boost acquisition, retention, and lifetime value in a saturated attention economy.
– Turning personalisation and customer insights into tangible loyalty drivers beyond conventional reward schemes.




Ashutosh Shukla, Product Director, Carousell



Shubham Sinha, E-commerce & Product Expert, ex-Harley-Davidson Motor Company

10:25 - 10:50
Keynote Presentation | [Video-Driven Content] Surviving the GTM Crisis: Leveraging Video and AI for Customer Loyalty

– Navigating the GTM Crisis – Why retention and loyalty are the new growth strategies in 2025.
– AI-Powered Video Marketing – How AI and video-driven content fuel engagement, personalisation, and scale.
– From Content to Community – Turning webinars, podcasts, and virtual events into lasting customer relationships.




Nohar Zmora, Senior Vice President, Head of Marketing, Kaltura

10:50 - 11:30 | Networking Coffee Break

10:50 - 11:30 | Networking Coffee Break

11:30 - 12:20
Panel Discussion | [Customer Data Platform (CDP)] Democratising Data and Building a Customer-Centric Culture with CDPs

– Uncover how brands leveraged CDPs to solve key business challenges and build a customer-centric culture across the organisation.
– Learn what sparked the internal shift in realising CDP’s value and examine ongoing hurdles from scaling and regulation to adoption and ways of working.




Vasu Venkataraman, Director, Analytics & Activation, PropertyGuru Group



Nicole Chin, Head of Marketing Technology, Mindvalley



Indah Mustikasari, Marketing Technology Manager, Xero
[Moderator]

11:30 - 12:15
Panel Discussion | [Content Marketing] Crafting Authentic Narratives that Resonate in the Digital Age

– Define what makes brand storytelling truly authentic in a digital-first world, balancing creativity with data to drive credibility and connection.
– Examine how brands can cut through digital noise, adapt to emerging content trends, and future-proof narratives to stay relevant and impactful.




Alvin Lim, Director, Global Marketing & Communications, RSP Architects Planners & Engineers



Sreetama Ray, Director, Marketing & Communications, Global, Aon
[Lead Panellist]



Ganesh Jeyaraman, Head of Marketing & Communications Flavors APAC, Symrise

12:20 - 12:50
Fireside Chat | [Mobile Apps Marketing] Maximising App Marketing to Drive Innovation & Business Growth

– Highlighting impactful mobile app marketing strategies that blend paid and organic growth to drive measurable business results.
– Showcasing innovative retention tactics and real-world adaptations to recent shifts in the mobile marketing landscape.




Jacky Mak, Director, Brand Marketing, yuu Rewards Club, minden.ai



George Wong, Co-Founder & Growth Partner, Gameforge

12:15 - 12:55
Panel Discussion | [Composable Digital Experience Platform (DXP)] Harnessing Open Source Tools to Power Brand Growth

– How composable DXPs, e.g. Wordpress, empower brands to adapt quickly to changing customer expectations by integrating modular, open-source tools.
– Challenges faced and solutions implemented to achieve measurable results when using DXPs.




Ben May, Founder & Managing Director, The Code Company



Andrew Fleming, Customer Success APAC Team Lead, WordPress VIP



Terry Williams, Vice President, Consumer, MyRepublic



Sophia Tsao, Website Lead, Digital Marketing, The MarTech Summit Team @BEETc.
[Moderator]

12:50 (B2C) / 12:55 (B2B) - 14:15 | Networking Buffet Lunch

Join us for the Industry Lunch Huddle – An exclusive, sit-down lunch at the expo ballroom where attendees and speakers can connect and network with industry peers.
RSVP required
12:55 - 14:15 | Networking Buffet Lunch

Join us for the Industry Lunch Huddle – An exclusive, sit-down lunch at the expo ballroom where attendees and speakers can connect and network with industry peers.
RSVP required
14:15 - 14:35
Keynote Presentation | [Marketing Science] Experimentation & Learning: Analytics That Shapes Great Customer Experiences

– Discover the transformative impact of fostering a culture of controlled and quasi-experiments, reshaping marketing and product experiences.
– Gain insights into the challenges of establishing an experimentation culture, with real-world examples.




Bharath Krishnamachari, Senior Director, Data & Analytics (foodpanda, foodora, Yemeksepeti), Delivery Hero

14:15 - 14:55
Panel Discussion | [CRM] Building Stronger Customer Relationships Through AI Innovation

– Leveraging AI-driven CRM strategies to elevate customer engagement and deliver personalised experiences at scale.
– Shaping the future of customer relationships through smart automation, data integration, and forward-looking CRM innovation.




Julian Sng, Chief Marketing Officer, Alola



Nicole Lim, Group Head, Brand & Director, Marketing, CGS International Securities



Katherine Leow, Regional Marketing Activation & Digital Lead, Southern Asia, SAVENCIA



Puja Oberoi, Senior Vice President, Regional MarTech & Cognitive (AI) Banking, DBS Bank
[Moderator]

14:35 - 15:15
Panel Discussion | [Digital Commerce] Adapting to the Future of Online Shopping

– Rethinking digital commerce in Southeast Asia to create seamless, emotionally resonant omnichannel experiences.
– Unpacking innovative formats and in-store strategies that bring digital moments to life and deepen customer engagement.




David Lee, Director, Lifestyle Cluster, NTUC LearningHub for Retail



Neha Khullar, Marketing Lead, South East Asia, The Hershey Company



Roshat Adnani, Managing Director, APAC, M&C Saatchi Performance
[Moderator]

14:55 - 15:20
Fireside Chat | [Account-Based Marketing (ABM)] Integrating MarTech to Drive Targeted Engagement and Growth in the Digital Age

– Highlighting successful strategies for aligning sales, marketing, and customer success teams to drive Account-Based Marketing (ABM) growth.
– Sharing insights on the MarTech tools and platforms that optimise ABM execution and overcoming challenges in its implementation.




Saumick Pal, Executive Director, Digital, Data Analytics & Innovation, MSD



Tricia Ang, Vice President, Marketing, Handshakes by DC Frontiers

15:15 - 15:35
Lightning Talk | [Digital Attention] How Marketers Can Win Attention in the Digital Age

– Capture consumer attention with data-driven product recommendations, dynamic pricing, and personalised content across digital channels.
– Stand out by aligning with consumer values, using transparent storytelling and sustainability-driven messaging to build long-term loyalty.




Kenneth Lau, Global Digital Commerce Excellence Lead, Mondelēz International

15:20 - 15:40
Fireside Chat | [B2B Marketing Metrics] Measuring Success and Defining B2B Marketing KPIs

– Align marketing KPIs with business growth by adapting strategies, navigating long sales cycles, and proving ROI with clarity.
– Uncover how MarTech, AI, and automation are reshaping B2B marketing metrics and enhancing performance tracking.




Yaoguang Han, Senior Manager, Growth Marketing, Trip.com



Christopher Burgess, B2B Marketing Strategy / Tech Startup Fractional Chief Marketing Officer

15:35 (B2C) / 15:40 (B2B) - 16:10 | Networking Coffee Break

15:35 (B2C) / 15:40 (B2B) - 16:10 | Networking Coffee Break

16:10 - 16:35
Fireside Chat | [Brand Engagement] The Evolution of Digital Content Strategy

– Unpack the key shifts and challenges shaping today’s digital content strategies, and how brands are adapting for greater engagement.
– Highlight impactful content pivots and must-watch trends that are redefining how brands connect with their audiences.




Shivi Saxena, Senior Director, Strategy APAC, EssenceMediacom



Sean Loh, Marketing Lead, Audi Singapore

16:10 - 16:35
Fireside Chat | [Sales Enablement] Empowering Marketing and Sales Teams with the Right Tools and Insights

– Addressing the root causes of misalignment between marketing and sales while identifying practical strategies that foster cross-functional collaboration.
– Highlighting impactful tools, platforms, and metrics that drive sales enablement and demonstrate marketing’s contribution to revenue growth.




Ruchira Bose, B2B Content Strategy Lead, AMEA, Reckitt



Nicolas Bargas, Director, Omnichannel & Marketing Communications, BD

16:35 - 17:15
Panel Discussion | [Experience-led Growth] Driving Business Success Through Exceptional Customer Journeys

– Unlocking growth by turning customer experience visions into measurable impact, from identifying key pain points to delivering seamless 'phygital' journeys.
– Elevating personalisation strategies across digital and physical touchpoints while balancing scale, empathy, and team capacity.




Esther Tan, Global Director, Marketing & E-commerce, Plaza Premium Group



Aderlene Foo, Head of Digital Marketing & Digital Ecosystem, National Gallery Singapore



Gracia Yap, Regional Luxury Marketing Leader (Ex-TAG Heuer, McLaren & Porsche) & Founder, Next Bold Move
[Moderator]

16:35 - 17:15
Panel Discussion | [Collaborative Marketing] Unlocking Growth Through Strategic Partnerships

– Identifying common barriers and success factors in building and managing strategic partnerships across industries.
– Highlighting the role of technology, innovation, and data-driven metrics in enhancing partnership value and ROI.




Selina Ang, Associate Director, Marketing & Communications / Head of Corporate Sustainability, Forvis Mazars



Gan Hup Tan, Vice President, Loyalty & Partnerships, Brand & Marketing, The Ascott Limited



Edoardo Lipari, Commercial Director, SEA, Japan, South Korea & Australia, La Liga



Amy Tee, Head of Marketing Greater China & Southeast Asia, ICAEW
[Moderator]

17:15 - 18:00 | Day 2 Closing Remarks & Departure Coffee
17:15 - 18:00 | Day 2 Closing Remarks & Departure Coffee

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