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Agenda – The MarTech Summit Asia
8 & 9 April 2025
Simpor Junior Ballroom (Level 4), Sands Expo & Convention Centre

Day 1 - Tuesday 8 April

08:15 - 09:00 | Arrival & Networking Breakfast

Plenary Room

09:00 - 09:05 | Chairperson Introduction & Overview

Kicking Off with an overview of latest MarTech trends, global Market Stats & insights by The MarTech Summit Team.

– Lin Duan, Head of Events, The MarTech Summit Team @BEETc.

09:05 - 09:45

Panel Discussion | [Data Integration] Connecting the Dots for a Unified Customer View

– How to ensure data accuracy and consistency, and the role of AI and automation in streamlining data management.
– Best practices for overcoming data silos and leveraging integrated data to drive personalised marketing strategies.

Dr. Yuhui Yao

Group Chief Data Officer, FWD Group

Minesh Tank

Head of Marketing Technology & Data, Kennedys

Sheila Berman

Global Data Product Excellence, Brenntag

Mylene Ong

Group Chief Marketing Officer, OONA Insurance
[Moderator]

09:45 - 10:05

Keynote Presentation | [CX Innovations] The New Creative Code: Technology, Emotion & Engagement

– Learn how you can understand & act on your customers’ digital body language.
– Create your ideal channel & messaging mix like making a playlist.
– Transform performance marketing by tapping into untapped brand equity.
– Break down silos between data teams and creative departments.

MarTech Summit Bangkok

Sharon Panelo

Senior Director, Strategic Consulting, Braze

10:05 - 10:30

Fireside Chat | [Automated Campaigns] Streamlining Processes and Enhancing Efficiency with Automated Marketing Solutions

– Learn best practices in harnessing automation to create, optimise, and personalise campaigns across channels.
– How to balance technology with creativity, integrating automation with existing marketing systems, and how AI-driven automation is transforming customer journeys.

Melina Chan

Head of Marketing Automation, SEA, IDP Education
MarTech Summit Attendee

Erin Kok

Associate Director, Performance Marketing, Klook

10:30 - 11:05 | Networking Coffee Break

11:05 - 11:45

Panel Discussion | [Best-of-breed MarTech] Selecting the Right Tools for Maximum Impact

– The benefits of a best-of-breed approach to MarTech.
– Key criteria for evaluating MarTech solutions, the benefits of a modular and flexible tech stack, and strategies for ensuring interoperability between tools.

Gerrard Te Brake

Senior Solutions Consultant, Tealium

Rex Lam

Asia Proposition & Ecosystem Lead, Manulife

Johann Querne

Chief Marketing Officer, Zenyum

Garima Mamgain

Global Portfolio Manager, 3M
[Moderator]

11:45 - 12:05

Keynote Presentation | [AI-Powered Content Agility] Driving Marketing Agility and Scale: Transforming your Content Supply Chain with AI

– How to Optimise Efficiency at Scale: Transform your content supply chain to break silos and drive agile marketing.
– How to Accelerate Campaigns with AI: Leverage AI-driven tools to streamline workflows and boost effectiveness.
– How to Turn Insights into Impact: Discover real-world use cases that optimise content creation and drive results.

Menaka Seshakumar

Head of Lifecycle Marketing, Digital Media, APAC, Adobe

Ming Fai Chak

Director, Solution Consulting, Asia, Adobe

12:05 - 12:40

Fireside Chat | [MarTech Culture] Building Contemporary Marketing Culture and Capabilities

– How to build a marketing culture that respects cultural diversity while maintaining global brand coherence?
– How to upskill marketing team to develop scalable yet localised strategies to address diverse customer needs?

Christine Lee Barber

Former Chief Operating Officer, Asia, Supplier Relationships APAC, Element Fleet Management

Irene Chung

Group Chief Commercial Officer, XCL Education

12:40 - 13:00

Keynote Presentation | [Contextual AI Connections] Customer Data, Context, and Connection: The New Martech Trinity

– How to leverage digital body language to enrich customer profile?
– How to establish context from real time signals?
– How to build customer connections using signals and AI?

Ashish Deshpande

CX Evangelist, HCLSoftware

13:00 - 14:15 | Networking Buffet Lunch

14:15 - 14:40

Fireside Chat | [Brand Marketing] Staying Relevant in a Digital World

– How to strengthen your brand and create lasting customer connections in a digital-first world?
– How to adapt to changing consumer behaviours and leverage digital tools to maintain a strong market presence?

Joan Kang

Vice President, Product Management, Marketing Services, Mastercard Data & Services

Danisha Nathyal

Head of Ecommerce Marketing & Digital Strategy, CHARLES & KEITH GROUP

14:15 - 15:15

Breakout Roundtable | “Engage, Measure, Convert”: A Modern Marketer’s Guide to Accelerating Pipeline and Customer Journey – Hosted by ON24

– Learn how modern marketeers can use first-party engagement data to, drive campaigns and optimise customer journey conversions and cut through the digital noise
– Learn best practices in harnessing digital engagements to create, optimise, and personalise campaigns across channels
– Generate maximum ROI from your digital events and create content x3 faster

14:40 - 15:00

Keynote Presentation | [Ad Innovations] From a Platform to a Partner: How Innovations Unlock Resources for Advertisers

– The future of ad platforms in the AI era
– How innovation in operations, product, and customer service enhances efficiency for advertisers, allowing them to focus on what truly matters.

Neha Singla

Global Head of Monetization Product Operations, TikTok

15:00 - 15:40

Panel Discussion | [Marketing Analytics Performance] Translating Metrics into Measurable Success

– Latest tools for tracking KPIs – discuss the role of predictive analytics, and how to overcome the challenges of data overload.
– How to build a data-driven marketing culture that focuses on continuous optimisation and measurable success.

Amit Chaubey

Head of Marketing Science APAC, Snap Inc.

Joe Loy

Managing Director, Digital Business, NTUC LearningHub
MarTech Summit Attendee

Rachel Peng

Head of Regional Strategy & Analytics, Seller Operations, Lazada

Shailesh Waingankar

Head of Marketing Effectiveness for Wealth & Retail Banking, Standard Chartered Bank
[Lead Panellist]

15:40 - 16:15 | Networking Coffee Break

16:15 - 16:40

Fireside Chat | [GenAI & LLMs] Smarter, Faster Marketing Operations with GenAI

– How GenAI enhances traditional marketing analytics by automating data processing and generating real-time insights.
– Addressing challenges in integrating GenAI into existing analytics workflows, e.g. compliance and scalability.

Mason Tay

Associate Director, Global Markets Growth, Tripadvisor

Ameya Khasgiwala

Head of Engineering & Product, Media Department, Rakuten

16:40 - 17:15

Panel Discussion | [Next-Gen Marketing] Captivating the Next Generation of Consumers in Marketing

– How to leverage social media, influencer marketing, and content that aligns with Gen Z’s/ Gen α’s interests to build lasting relationships and drive brand loyalty in both business sectors.
– Discuss the importance of authenticity, social responsibility, and digital-first experiences in capturing the attention of this generation.

Shalini Seneviratne

Director, Marketing, Baby & Child Care, Kimberly-Clark

Michelle Lee

Senior Marketing Lead, Singapore Institute of Management, Global Education

Sayan Ghosh

Global Innovation & Portfolio Leader, Sanofi-Opella
[Moderator]

17:15 - 18:30 | Day 1 Closing Remarks & Departure Networking Drinks

Grab a drink and join us for this networking drinks session with your fellow marketers!
If you’re interested in sponsoring this session, please reach out to lduan@themartechsummit.com

Customer Intelligence Summit | Tuesday, 8 April 2025

Don’t miss the Customer Intelligence Summit taking place alongside with The MarTech Summit Asia at the same venue on the same day, 8 April 2025. Dive deep into the world of customer intelligence and uncover the truths behind data and insights.

Day 2 - Wednesday 9 April

08:15 - 09:10 | Arrival & Networking Breakfast

We are splitting into B2B & B2C Marketing stages on Day 2 for marketers from different verticals to deep dive and exchange ideas.

Day 2 - Wednesday 9 April

08:15 - 09:10 | Arrival & Networking Breakfast

We are splitting into B2B & B2C Marketing stages on Day 2 for marketers from different verticals to deep dive and exchange ideas.
B2C Marketing STAGE

09:10 - 09:20 | Chairperson Introduction & Overview

Lin Duan, Head of Events, The MarTech Summit Team @BEETc.

B2B Marketing STAGE

09:10 - 09:20 | Chairperson Introduction & Overview

Teddy Fung, Global Event Director, The MarTech Summit Team @BEETc.

09:20 - 10:00
Panel Discussion | [Gamification] Unlocking Interactive Experiences in Customer Engagement

– What are the best practices for keeping customers engaged and returning through gamified marketing campaigns?
– How can brands use data to personalise gamified experiences and ensure they resonate with different customer segments?




Paul Sim, Senior Director, Global Digital Platforms, The Coca-Cola Company



Terry Williams, Vice President, Consumer, MyRepublic
[Lead Panellist]



Brenda Maderazo, Deputy Director, Marketing, Healthy Lifestyle, Health Promotion Board



Martin Ivan, Director, Cross Channel Client Engagement, Standard Chartered Bank

09:20 - 10:00
Panel Discussion | [Lead Nurturing] Turning Prospects into High-Value Customers

– How to map content to each stage of the buyer's journey to address specific pain points and needs.
– Strategies to re-engage inactive leads and extend the lifecycle of nurture programmes.




Alyssa-Jane Tan, Director, Marketing (APAC & MEA), Nium
[Lead Panellist]



Laura Duchini, Director, Marketing, GE Healthcare



Manaswita Sarkar, Head, Audience & Data Strategy, SPH Media



Alyssa Ng, Senior Manager, Marketing Communications, DHL Express

10:00 - 10:20
Keynote Presentation | [Social Media Management] Mastering the Social Shift: The Trends Defining 2025

– From AI implementation to fostering thriving communities – learn more on data-based insights about why these trends matter (now and in the future).
– Inspiring stories of successful campaigns from brands already engaging with the trends.
– Actionable tips to level up your strategies today.




Martin Kelly, Director, Marketing (APAC), Brandwatch

10:00 - 10:25
Fireside Chat | [B2B Buyer Journey] Maximising Productivity Across the Buyer Journey through Enablement Strategies

– Align enablement strategies with buyer journey stages for sales and marketing teams.
– Learn to set and measure KPIs for effective revenue enablement.
– Explore best practices for optimising sales and marketing productivity.




Tina Gupta, Head of Marketing, Capital Markets, Asia Pacific, JLL



JL Cheam, Regional Head of Marketing Excellence, Maersk

10:20 - 10:50
Fireside Chat | [Customer Retention] Strengthening Engagement for Long-Term Success

– How to develop a retention strategy that maximises customer lifetime value and builds enduring relationships?
– How to build connections beyond rewards, driving repeat purchases and long-term retention.




Ashutosh Shukla, Product Director, Carousell



Shubham Sinha, E-Commerce & Product Expert, ex-Harley-Davidson Motor Company

10:25 - 10:50
Keynote Presentation | [Video-Driven Content] Surviving the GTM Crisis: Leveraging Video and AI for Customer Loyalty

– Navigating the GTM Crisis – Why retention and loyalty are the new growth strategies in 2025.
– AI-Powered Video Marketing – How AI and video-driven content fuel engagement, personalisation, and scale.
– From Content to Community – Turning webinars, podcasts, and virtual events into lasting customer relationships.




Nohar Zmora, Senior Vice President, Head of Marketing, Kaltura

10:50 - 11:30 | Networking Coffee Break

10:50 - 11:30 | Networking Coffee Break

11:30 - 12:25
Panel Discussion | [Customer Data Platform (CDP)] Democratising Data and Building a Customer-Centric Culture with CDPs

– Learn how CDPs drive a customer-centric culture.
– Discover how CDPs democratise data and boost collaboration.
– See how CDPs offer insights for personalisation and organisational change.




Kim Hong Mak, Head of Data Products, Analytics & Governance, Bank of Singapore



Vasu Venkataraman, Director, Analytics & Activation, PropertyGuru Group



Nicole Chin, Head of Marketing Technology, Mindvalley



Indah Mustikasari, Marketing Technology Manager, Xero
[Moderator]

11:30 - 12:15
Panel Discussion | [Content Marketing] Crafting Authentic Narratives that Resonate in the Digital Age

– Explore strategies for storytelling, balancing SEO with creativity, and leveraging data to personalise content.
– How to build trust and loyalty through content that not only informs but also inspires action.




Alvin Lim, Director, Global Marketing & Communications, RSP Architects Planners & Engineers



Sreetama Ray, Director, Marketing & Communications, Global, Aon
[Lead Panellist]



Ganesh Jeyaraman, Head of Marketing & Communications Flavors APAC, Symrise AG

12:25 - 12:55
Fireside Chat | [Mobile Apps Marketing] Maximising App Marketing to Drive Innovation & Business Growth

– How to master speedy scalability to attract and retain customers with mobile app marketing?
– Learn when and how to innovate for greater expansion and untangle complex measurement realities.




Jacky Mak, Director, Brand Marketing, yuu Rewards Club, minden.ai



George Wong, Co-Founder & Growth Partner, Gameforge

12:15 - 12:55
Panel Discussion | [Composable Digital Experience Platform (DXP)] Harnessing Open Source Tools to Power Brand Growth

– How composable DXPs, e.g. Wordpress, empower brands to adapt quickly to changing customer expectations by integrating modular, open-source tools.
– Challenges faced and solutions implemented to achieve measurable results when using DXPs.




Ben May, Founder & Managing Director, The Code Company



Andrew Fleming, Customer Success APAC Team Lead, WordPress VIP



Terry Williams, Vice President, Consumer, MyRepublic



Sophia Tsao, Website Lead, Digital Marketing, The MarTech Summit Team @BEETc.
[Moderator]

12:55 - 14:15 | Networking Buffet Lunch

12:55 - 14:15 | Networking Buffet Lunch

14:15 - 14:35
Keynote Presentation | [Marketing Science] Experimentation & Learning: Analytics That Shapes Great Customer Experiences

– Discover the transformative impact of fostering a culture of controlled and quasi-experiments, reshaping marketing and product experiences.
– Gain insights into the challenges of establishing an experimentation culture, with real-world examples.




Bharath Krishnamachari, Senior Director, Data & Analytics (foodpanda, foodora, Yemeksepeti), Delivery Hero

14:15 - 14:50
Panel Discussion | [CRM] Building Stronger Customer Relationships Through AI Innovation

– How AI can help businesses anticipate customer needs, optimise engagement strategies, and improve operational efficiency.
– How AI enhances CRM by automating routine tasks, analysing customer data for deeper insight.




Julian Sng, Chief Marketing Officer, Alola



Nicole Lim, Group Head, Brand & Director, Marketing, CGS International Securities



Katherine Leow, Regional Marketing Activation & Digital Lead, Southern Asia, SAVENCIA



Puja Oberoi, Senior Vice President, Regional MarTech & Cognitive (AI) Banking, DBS Bank
[Moderator]

14:35 - 15:15
Panel Discussion | [Digital Commerce] Adapting to the Future of Online Shopping

– The importance of blending digital and physical commerce to provide a consistent experience across all channels.
– How to scale digital commerce platforms and operations efficiently to meet increased demand.




David Lee, Director, Lifestyle Cluster, NTUC LearningHub for Retail



Neha Khullar, Marketing Lead, South East Asia, The Hershey Company



Roshat Adnani, Managing Director, APAC, M&C Saatchi Performance
[Moderator]

14:50 - 15:15
Fireside Chat | [Account-Based Marketing (ABM)] Integrating MarTech to Drive Targeted Engagement and Growth in the Digital Age

– How do sales, marketing, and customer success teams align to execute successful ABM strategies?
– How does ABM enhance the customer journeys by focusing on delivering consistent, high-value experiences?




Saumick Pal, Executive Director, Digital, Data Analytics & Innovation, MSD



Tricia Ang, Vice President, Marketing, Handshakes by DC Frontiers

15:15 - 15:35
Lightning Talk | [Digital Attention] How Marketers Can Win Attention in the Digital Age

– Capture consumer attention with data-driven product recommendations, dynamic pricing, and personalised content across digital channels.
– Stand out by aligning with consumer values, using transparent storytelling and sustainability-driven messaging to build long-term loyalty.




Kenneth Lau, Global Digital Commerce Excellence Lead, Mondelēz International

15:15 - 15:40
Fireside Chat | [B2B Marketing Metrics] Measuring Success and Defining B2B Marketing KPIs

– How do these KPIs works in the digital age - lead generation, conversion rates, and customer acquisition cost (CAC)?
– Understanding the marketing team’s impact on the sales pipeline and attributing marketing’s contribution to revenue.




Yaoguang Han, Senior Manager, Growth Marketing, Trip.com



Christopher Burgess, Global Head of Marketing Strategy & Operations, A Leading Payment & FinTech Company

15:35 (B2C) / 15:40 (B2B) - 16:10 | Networking Coffee Break

15:35 (B2C) / 15:40 (B2B) - 16:10 | Networking Coffee Break

16:10 - 16:35
Fireside Chat | [Brand Engagement] The Evolution of Digital Content Strategy

– Biggest drivers of change in current landscape of digital content strategy.
– Challenges in evolving digital content strategy, and factors of its success.




Shivi Saxena, Senior Director, Strategy APAC, EssenceMediacom



Sean Loh, Marketing Lead, Audi Singapore

16:10 - 16:35
Fireside Chat | [Sales Enablement] Empowering Marketing and Sales Teams with the Right Tools and Insights

– The importance of aligning marketing and sales, leveraging data to personalise sales interactions.
– How to create content that addresses buyer needs at every stage of the funnel.




Ruchira Bose, B2B Content Strategy Lead, AMEA, Reckitt



Nicolas Bargas, Director, Omnichannel & Marketing Communications, BD

16:35 - 17:15
Panel Discussion | [Experience-led Growth] Driving Business Success Through Exceptional Customer Journeys

– How putting the customer experience at the heart of your strategy can fuel sustainable growth and success.
– The importance of customer-centric strategies, the integration of digital and physical experiences.




Esther Tan, Global Director, Marketing & E-Commerce, Plaza Premium Group



Aderlene Foo, Head of Digital Marketing & Digital Ecosystem, National Gallery Singapore



Gracia Yap, Regional Luxury Marketing Leader (Ex-TAG Heuer, McLaren & Porsche) & Founder, Next Bold Move
[Moderator]

16:35 - 17:15
Panel Discussion | [Collaborative Marketing] Unlocking Growth Through Strategic Partnerships

– How to identify the right partners, align marketing goals, and create win-win scenarios that enhance brand visibility?
– How to leverage collaboration to tap into new markets, innovate offerings, and deliver greater value to your customers?




Selina Ang, Associate Director, Marketing & Communications / Head of CSR, Forvis Mazars



Gan Hup Tan, Vice President, Loyalty & Partnerships, Brand & Marketing, The Ascott Limited



Edoardo Lipari, Commercial Director, SEA, Japan, South Korea & Australia, La Liga



Amy Tee, Head of Marketing Greater China & Southeast Asia, ICAEW
[Moderator]

17:15 - 18:00 | Day 2 Closing Remarks & Departure Coffee
17:15 - 18:00 | Day 2 Closing Remarks & Departure Coffee

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