Roadmap For Success: How Small & Fast Growing Businesses Can Scale and Grow With One Unified CRM

Live Session Ended: 2 November 2021

Overview

In an increasingly unpredictable world, small and medium-sized businesses (SMBs) are accelerating their tech investments – proving right technology as a differentiator helps businesses survive, stand out from the competition and to drive business growth during the most tumultuous times.

Customers today expect personalised, unified conversations across sales, service, marketing, IT, data analytics and every other interaction within a business. When you have big plans for growth, you have to be laser-focused on building strong relationships to understand your customers and close more deals, fast. We’re proud to partner exclusively with the world renowned CRM & cloud based software company Salesforce where the leading experts will be sharing the latest small business trends insights and tips on how your business can innovate, evolve and succeed through the changing times to meet greater demands of the future in this all-digital, success from anywhere world.

Agenda

This event has already taken place in November 2021, please contact the team at hello@themartechsummit.com if you’d like to receive further information.

11:00 - 11:05

Welcome and Chairperson Introduction

In this spotlight series we will cover:
01, Smarter marketing: Find and nurture leads and maximise ROI
02, Faster sales: Enhance sales productivity and win more deals with less effort through automation of your sales process
03, Better service: Keep more customers with outstanding personalised service
04, 360 AI-driven insights: Make data-driven decisions with analytics

11:05 - 11:30

[Fireside Chat] How Technology Helps SMEs Keep Up with the Evolving Customer Expectations in an All Digital-World

– How does the right technology play the key differentiator for small business to keep up with the evolving customer expectations
– How to breakthrough departmental silos and adopt a 360 customer and business view
– How data driven decisions can drive business priorities and strategies to deepen long-lasting customer relationships

11:30 - 11:50

[Keynote Presentation] Reinventing for the Future: How to Jumpstart Your Business with One Unified CRM

– Unpacking the latest small business trends and insights
– Grow your business with the right tools that help you find, win and keep more customers

12:00 - 13:00

[BREAKOUT] A 360 Demo of Most Complete CRM Solutions by Salesforce

Attendees will be able to join the breakout room where the leading demo experts will be providing a walk-through demonstration of how you can find leads, close deals, streamline your entire sales process and data-driven insights. You will also get a chance to connect and chat with speakers and attendees.
Join the Demo of Your Choice from blow 2 choices:

[BREAKOUT ROOM 1] Find, Win and Keep Customers

Our solution expert Samuel Lee will provide more in-depth details of how you can find more leads with personalised 1-1 contents, increase sales productivity and close more deals and improve customer satisfaction.

[BREAKOUT ROOM 2] Make Data-Driven Decisions with Analytics

Our solution expert Jacelyn Lim will share how you can leverage data and insights that can put your business on the road to success

Speakers

Overview

In an increasingly unpredictable world, small and medium-sized businesses (SMBs) are accelerating their tech investments – proving right technology as a differentiator helps businesses survive, stand out from the competition and to drive business growth during the most tumultuous times.

Customers today expect personalised, unified conversations across sales, service, marketing, IT, data analytics and every other interaction within a business. When you have big plans for growth, you have to be laser-focused on building strong relationships to understand your customers and close more deals, fast. We’re proud to partner exclusively with the world renowned CRM & cloud based software company Salesforce where the leading experts will be sharing the latest small business trends insights and tips on how your business can innovate, evolve and succeed through the changing times to meet greater demands of the future in this all-digital, success from anywhere world.

What's Different

A Deeper Dive

Each spotlight focuses on a specific topic or region, giving you a 360 view to enhance your strategy

Solve Pain Points

Interact with our speakers & audience in real-time to troubleshoot your latest issues

For those Pressed for Time

With a typical running time of 1-2 hours, get a knowledge refresh and still make it to your meeting

The Spotlight

Introducing The MarTech Spotlight: A new virtual series showcasing exclusive webinars, roundtables, fireside chats, and meetups. Like our flagship summit, these events are curated for senior marketing professionals and will feature sessions with cross-industry thought leaders.

This series is distinct as it will take a deeper dive into different cities, themes, and ideas for a concentrated look at the most important factors impacting the MarTech landscape today.

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