When AI Knows Your Customer Better Than You Do.

Your customers are leaving signals everywhere. Every purchase, every support conversation, every browse and click tells a story. The question is: is your team equipped to hear it?

In this session, Klaviyo will show you how AI is closing the gap between the data brands collect and the decisions they actually make. We will walk you through three capabilities that are changing how marketers and operators work:

Composer turns a plain-language prompt into a complete, launch-ready campaign across email and SMS. No coding. No SQL. No building blocks to drag and drop. Just describe the outcome you want, and Composer handles the audience, the messaging, and the channel logic, grounded in your brand data and 14 years of marketing performance intelligence across 193,000+ brands.

Customer Agent is an AI agent that holds the full picture of every customer’s interaction with your brand, across marketing, support, and commerce. It resolves inquiries, recommends products, and escalates with complete context, so every touchpoint feels personal, not transactional.

Marketing Analytics brings predictive power to your growth strategy. From predictive customer lifetime value to next best cross-sell timing, and in-depth cohort behavior analysis, you get the foresight to act before customers churn, and the intelligence to know exactly who to go after next.

The future of B2C is not more tools. It is one platform that knows your customer as well as you do. Come see it in action.