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Previous Agenda – The MarTech Summit Hong Kong

Arrival & Networking Breakfast

Kick Off: Overview of Latest Trends, Global Market Stats & Insights & Chairperson Introduction & Overview

– Teddy Fung, Event Director, The MarTech Summit Team @BEETc.

[Unified Regional Journeys] Breaking Barriers, Building Brands: How Modern MarTech Drives Growth in Hong Kong

– Address the unique challenges and gaps in the current landscape driving the need for modernisation.
– How regional brands can overcome market barriers and deliver consistent, localised engagement across borders.
– Leverage next-gen MarTech to drive efficiency, scalability, and measurable growth across diverse markets.

[Customer-Centric Ecosystems] Unlocking Customer Value in a Connected Digital Ecosystem

– Bridge physical and digital touchpoints to deliver a unified, regionally adaptable brand journey that enhances trust and consistency across channels.
– Leverage customer insights and omnichannel strategies to drive profitable engagement and deepen loyalty through personalised, value-driven experiences.

[Lead Generation] Revolutionising Customer Acquisition and Conversion

– Harness data-driven targeting techniques to boost lead quality and personalise outreach strategies across diverse markets while respecting regional privacy expectations.
– Redefine success metrics for lead generation by prioritising conversion impact, customer lifetime value, and sales-marketing alignment over vanity indicators.

Networking Coffee Break

[Customer Retention] Strengthening Engagement for Long-Term Success

– Design hyper-personalised customer journeys that drive repeat purchases and deepen emotional loyalty beyond transactional interactions.
– Track meaningful retention metrics such as customer lifetime value and engagement velocity to inform loyalty strategies and sustain long-term growth.

[Digital Experiences] The Future is Now: AI is Reshaping Digital Experiences – Are you ready?​

– Deliver Personalised Experiences: Use AI-driven platforms to create seamless, high-impact customer journeys.
– Stay Ahead of the Curve: Modernise your digital presence to drive growth, loyalty, and long-term success.

[Incrementality] Unlocking the Impact of Your Marketing Efforts

– Establish robust data foundations and testing frameworks to confidently measure incrementality across channels and avoid misleading attribution traps.
– Reframe incrementality insights as strategic levers that complement short-term KPIs, supporting long-term marketing efficiency and investment decisions.

Networking Buffet Lunch

[Brand Marketing] Staying Relevant in a Digital World

– Adapt brand narratives to reflect evolving consumer values, leveraging digital storytelling that resonates with authenticity, purpose, and cultural relevance.
– Invest in brand-building strategies that balance short-term pressures with long-term equity, engaging communities and influencers to drive lasting emotional connection.

Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech
[GenAI in Content Creation] Transforming Marketing Through AI-Powered Creativity

– Incorporate generative AI across content pipelines to streamline production, elevate creative experimentation, and free up teams for strategic storytelling.
– Navigate internal adoption hurdles by aligning GenAI use with brand voice, governance standards, and upskilling initiatives for marketers.

Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech
[Marketing Innovation] MarTech for the Intelligence Economy

– The why and what of Intelligence economy
– Ingredients : Insights, Engagement, Experience
– AI First, Data Driven, Hyper Personalised
– AI trajectory : Predictive, Prescriptive and Agentic

Networking Coffee Break

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– How to make customer success strategies effective in order to go beyond traditional CRM and field service
– The ultimate relationship between effort of customer success and level of customer satisfaction

[Personalisation] Refining Hyper-Personalisation with Dynamic Content in Individualised Marketing

– Deploy real-time personalisation tools to deliver relevant, dynamic content at scale while maintaining consistency across digital and offline touchpoints.
– Translate customer insight into tailored experiences that drive measurable impact on engagement, loyalty, and marketing ROI.

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– Building Loyalty and Affinity with your Customers
– Building Loyalty and Affinity with your Customers

[Collaborative Marketing] Unlocking Growth Through Strategic Partnerships

– Forge value-aligned partnerships by applying clear evaluation criteria and leveraging shared goals, brand positioning, and complementary customer bases.
– Utilise technology and local insights to co-create culturally relevant campaigns that scale across markets while maintaining brand consistency and measurable impact.

Chairperson Closing Remarks

15:50 - 16:50 | Executive Workshop

Preparing for a “Smart” Era – Aligning your Marketing Strategies to Deliver Hybrid Experience

– The essence of Smart Technologies in marketing strategies in order to strive success under a Smart City narrative
– Be “Smart” to overcome customer fatigue and go beyond the New Normal

End of Summit

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

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