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Agenda – The MarTech Summit Hong Kong
Tuesday, 8 July 2025
The Diamond Ballroom (Level 3), The Ritz-Carlton

08:00 - 08:50 | Arrival & Networking Breakfast

08:50 - 09:00

Kick Off: Overview of Latest Trends, Global Market Stats & Insights & Chairperson Introduction & Overview

– Teddy Fung, Event Director, The MarTech Summit Team @BEETc.

09:00 - 09:15

Keynote Presentation | [Unified Regional Journeys] Breaking Barriers, Building Brands: How Modern MarTech Drives Growth in Hong Kong

– Address the unique challenges and gaps in the current landscape driving the need for modernisation.
– How regional brands can overcome market barriers and deliver consistent, localised engagement across borders.
– Leverage next-gen MarTech to drive efficiency, scalability, and measurable growth across diverse markets.

Neil Patel

Co-founder, NP Digital

09:15 - 10:00

Panel Discussion | [Customer-Centric Ecosystems] Unlocking Customer Value in a Connected Digital Ecosystem

– Approach to e-commerce and omni-channel in-store experiences.
– Strategies for maintaining brand consistency while operating in both China’s unique platform ecosystem and global digital channels.
– How to keep a relentless focus on sustainable growth, and hence the major shift towards profitable e-commerce in 2025?

Wee Lee Loh

Group Chief Digital & yuu Rewards Officer, DFI Retail Group

Terry Tong

Director, Global Digital Marketing, GP Batteries

Sahin Uzun

Director, Sales & eCommerce, Reckitt

Donovan Yong

Principal, Services Business Development, Mastercard

Elaine Li

Head of Partnerships, The MarTech Summit Team @BEETc.
[Moderator]

10:00 - 10:40

Panel Discussion | [Lead Generation] Revolutionising Customer Acquisition and Conversion

– Tools & strategies enhance demographic and psychographic targeting, ensuring that marketing campaigns reach relevant audiences.
– How to build integrated lead generation systems that simultaneously function within local, cross-border, regional unique digital environment and platforms?

Alexander Michaelson

Partnerships & Community Manager APAC, Kinsta
[Lead Panellist]

KK Chan

Director, Marketing, RedBox Storage

Clara So

Former Global Director, Performance Marketing, A Leading HR Services Company

David Tse

Vice President, Analytics, 1st Tier Asset Management Company

10:40 - 11:15 | Networking Coffee Break

11:15 - 11:55

Panel Discussion | [Customer Retention] Strengthening Engagement for Long-Term Success

– How to develop a retention strategy that maximises customer lifetime value and builds enduring relationships?
– How to build connections beyond rewards, driving repeat purchases and long-term retention.

Jeffrey Wong

Director, Sales & Marketing, Blacksheep Restaurants
[Lead Panellist]

Eva Swainston

Senior Manager, Lifecycle Growth (APAC, Europe, Turkey), foodpanda

Judien Wang

Director, Digital & Data APAC, Circle Square

Darryl Su

Strategic Account Executive, Tealium

11:55 - 12:15

Keynote Presentation | [Smarter Customer Journeys] Elevate Your Brand and Deliver Unforgettable CX with Cutting-Edge CMS and DXPs

– Deliver Personalised Experiences: Use AI-driven platforms to create seamless, high-impact customer journeys.
– Stay Ahead of the Curve: Modernise your digital presence to drive growth, loyalty, and long-term success.

Wimmy Hong

Solutions Consulting APJ, Sitecore

12:15 - 12:55

Fireside Chat | [Incrementality] Unlocking the Impact of Your Marketing Efforts

– Learn best practices for designing incrementality experiments to ensure accurate results & actionable insights.
– Discuss tools & methodologies for measuring the effectiveness of different channels, creatives & tactics.
– Strategies for reconciling performance data from local, regional platforms with global measurement frameworks to create a single source of truth.

Adrian Matuszewski

Digital Activation Lead, Asia ex. Japan, Senior Manager, Institutional Marketing, Invesco

Rilla Roessel

Vice President, Growth Marketing, INTO University Partnerships

Prachi Karan

Head of Data & Tech Solutions, Publicis Media
[Moderator]

12:55 - 14:00 | Networking Buffet Lunch

14:00 - 14:40

Panel Discussion | [Brand Marketing] Staying Relevant in a Digital World

– How to adapt to changing consumer behaviours and leverage digital tools to maintain a strong market presence?
– How to capture the attention of Gen Z and Gen Alpha by embracing their digital-first mindset, values-driven preferences, and evolving content consumption habits?
– How to integrate social media and influencer marketing to authentically resonate audiences with local, Mainland Chinese and international audiences?

14:00 - 15:00 | Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech

Speaker Host: Neil Patel, Co-founder, NP Digital

Apply Now

Heidi Chu

Head of Brand & Consumer Touchpoint, HK & TW, BSH Home Appliances Group

Eddy Yip

Director, Product & Marketing, HK & TW, Territory Manager, Trip.com

Cyrus Cheung

Marketing Lead, APAC, Polaroid

Paul Phillips

Director, Marketing, South China Morning Post (SCMP)
[Moderator]

14:40 - 15:10

Panel Discussion | [GenAI in Content Creation] Transforming Marketing Through AI-Powered Creativity

– Learn strategies for integrating AI-generated content into your broader marketing strategy while maintaining brand authenticity & compliance.
– Hear real-world examples of to use generative AI to enhance efficiency, personalisation, & audience engagement.

14:00 - 15:00 | Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech

Speaker Host: Neil Patel, Co-founder, NP Digital

Apply Now

Ziv Wang

Director, Marketing, Avenir Group
[Lead Panellist]

Conan Kou

Senior Performance Marketing Manager, APAC, Fidelity International

Sewon Chung Barrera

Head of Digital & Content, Curatorial, M+

15:10 - 15:40 | Networking Coffee Break

15:40 - 16:20

Panel Discussion | [Personalisation] Refining Hyper-Personalisation with Dynamic Content in Individualised Marketing

– How are customer insights being used to craft more relevant and timely content experiences?
– What tools and tactics help deliver personalised content across channels at speed?
– How do you track and prove the ROI of hyper-personalised marketing?

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– How to make customer success strategies effective in order to go beyond traditional CRM and field service
– The ultimate relationship between effort of customer success and level of customer satisfaction

Alice Franklin

Director, Brand & Content, Carlyle & Co.
[Lead Panellist]

Jess Cheng

Chief Executive Officer & Co-founder, CHARGESPOT, Inforich Asia Hong Kong Limited

Constance Cheung

Head of Marketing, GoGoX

Laura Trevini

APAC Marketing Lead, Project & Development Services, JLL

16:20 - 17:00

Panel Discussion | [Collaborative Marketing] Unlocking Growth Through Strategic Partnerships

– How to identify the right partners, align marketing goals, and create win-win scenarios that enhance brand visibility?
– How to leverage collaboration to tap into new markets (regional and Mainland China), innovate offerings, and deliver greater value to your customers?
– How to leverage Hong Kong’s international connections with Mainland China’s vast consumer market through technology integration.

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– Building Loyalty and Affinity with your Customers
– Building Loyalty and Affinity with your Customers

Annie Yau

Head of Marketing, North Asia & Hong Kong, Shake Shack
[Lead Panellist]

Akshay Agrawal

Business Head, Deposits & Payments, Mox Bank

Isabel Chan

Head of Marketing, Wines & Spirits, Jebsen Group

Andy Leung

Head of Marketing, Payment Cards Group

17:00 | Chairperson Closing Remarks

End of Summit

15:50 - 16:50 | Executive Workshop

Preparing for a “Smart” Era – Aligning your Marketing Strategies to Deliver Hybrid Experience

– The essence of Smart Technologies in marketing strategies in order to strive success under a Smart City narrative
– Be “Smart” to overcome customer fatigue and go beyond the New Normal

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

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