loader image

Agenda – The MarTech Summit Hong Kong
Tuesday, 8 July 2025
The Diamond Ballroom (Level 3), The Ritz-Carlton

08:00 - 08:45 | Arrival & Networking Breakfast

08:45 - 08:55

Kick Off: Overview of Latest Trends, Global Market Stats & Insights & Chairperson Introduction & Overview

– Teddy Fung, Event Director, The MarTech Summit Team @BEETc.

08:55 - 09:10

Keynote Presentation | [Unified Regional Journeys] Breaking Barriers, Building Brands: How Modern MarTech Drives Growth in Hong Kong

– Address the unique challenges and gaps in the current landscape driving the need for modernisation.
– How regional brands can overcome market barriers and deliver consistent, localised engagement across borders.
– Leverage next-gen MarTech to drive efficiency, scalability, and measurable growth across diverse markets.

Neil Patel

Co-founder, NP Digital

09:10 - 09:50

Panel Discussion | [Customer-Centric Ecosystems] Unlocking Customer Value in a Connected Digital Ecosystem

– Bridge physical and digital touchpoints to deliver a unified, regionally adaptable brand journey that enhances trust and consistency across channels.
– Leverage customer insights and omnichannel strategies to drive profitable engagement and deepen loyalty through personalised, value-driven experiences.

Wee Lee Loh

Group Chief Digital & yuu Rewards Officer, DFI Retail Group

Terry Tong

Director, Global Digital Marketing, GP Batteries

Sahin Uzun

Director, Sales & eCommerce, Reckitt

Donovan Yong

Principal, Services Business Development, Mastercard

Elaine Li

Head of Partnerships, The MarTech Summit Team @BEETc.
[Moderator]

09:50 - 10:30

Panel Discussion | [Lead Generation] Revolutionising Customer Acquisition and Conversion

– Harness data-driven targeting techniques to boost lead quality and personalise outreach strategies across diverse markets while respecting regional privacy expectations.
– Redefine success metrics for lead generation by prioritising conversion impact, customer lifetime value, and sales-marketing alignment over vanity indicators.

Alexander Michaelson

Partnerships & Community Manager APAC, Kinsta
[Lead Panellist]

KK Chan

Director, Marketing, RedBox Storage

Clara So

Former Global Director, Performance Marketing, A Leading HR Services Company

David Tse

Vice President, Analytics, 1st Tier Asset Management Company

10:30 - 11:00 | Networking Coffee Break

11:00 - 11:40

Panel Discussion | [Customer Retention] Strengthening Engagement for Long-Term Success

– Design hyper-personalised customer journeys that drive repeat purchases and deepen emotional loyalty beyond transactional interactions.
– Track meaningful retention metrics such as customer lifetime value and engagement velocity to inform loyalty strategies and sustain long-term growth.

Jeffrey Wong

Director, Sales & Marketing, Blacksheep Restaurants
[Lead Panellist]

Eva Swainston

Senior Manager, Lifecycle Growth (APAC, Europe, Turkey), foodpanda

Judien Wang

Director, Digital & Data APAC, Circle Square

Simon Trilsbach

Regional Vice President of Sales, APAC, Tealium

11:40 - 12:00

Keynote Presentation | [Digital Experiences] The Future is Now: AI is Reshaping Digital Experiences – Are you ready?​

– Deliver Personalised Experiences: Use AI-driven platforms to create seamless, high-impact customer journeys.
– Stay Ahead of the Curve: Modernise your digital presence to drive growth, loyalty, and long-term success.

Wimmy Hong

Solutions Consulting APJ, Sitecore

12:00 - 12:40

Fireside Chat | [Incrementality] Unlocking the Impact of Your Marketing Efforts

– Establish robust data foundations and testing frameworks to confidently measure incrementality across channels and avoid misleading attribution traps.
– Reframe incrementality insights as strategic levers that complement short-term KPIs, supporting long-term marketing efficiency and investment decisions.

Adrian Matuszewski

Digital Activation Lead, Asia ex. Japan, Senior Manager, Institutional Marketing, Invesco

Rilla Roessel

Vice President, Growth Marketing, INTO University Partnerships

Prachi Karan

Head of Data & Tech Solutions, Publicis Media
[Moderator]

12:40 - 13:45 | Networking Buffet Lunch

13:45 - 14:20

Panel Discussion | [Brand Marketing] Staying Relevant in a Digital World

– Adapt brand narratives to reflect evolving consumer values, leveraging digital storytelling that resonates with authenticity, purpose, and cultural relevance.
– Invest in brand-building strategies that balance short-term pressures with long-term equity, engaging communities and influencers to drive lasting emotional connection.

13:45 - 14:45 | Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech

Speaker Host: Neil Patel, Co-founder, NP Digital

Join Waiting List

Heidi Chu

Head of Brand & Consumer Touchpoint, HK & TW, BSH Home Appliances Group

Eddy Yip

Director, Product & Marketing, HK & TW, Territory Manager, Trip.com

Paul Phillips

Director, Marketing, South China Morning Post (SCMP)
[Moderator]

14:20 - 14:50

Panel Discussion | [GenAI in Content Creation] Transforming Marketing Through AI-Powered Creativity

– Incorporate generative AI across content pipelines to streamline production, elevate creative experimentation, and free up teams for strategic storytelling.
– Navigate internal adoption hurdles by aligning GenAI use with brand voice, governance standards, and upskilling initiatives for marketers.

13:45 - 14:45 | Workshop

[Next-Gen MarTech] Scaling Personalisation and ROI with AI-Powered MarTech

Speaker Host: Neil Patel, Co-founder, NP Digital

Join Waiting List

Ziv Wang

Director, Marketing, Avenir Group
[Lead Panellist]

Conan Kou

Senior Performance Marketing Manager, APAC, Fidelity International

Sewon Chung Barrera

Head of Digital & Content, Curatorial, M+

14:50 - 15:05

Keynote Presentation | [Marketing Innovation] MarTech for the Intelligence Economy

– The why and what of Intelligence economy
– Ingredients : Insights, Engagement, Experience
– AI First, Data Driven, Hyper Personalised
– AI trajectory : Predictive, Prescriptive and Agentic

Ashish Deshpande

CX Evangelist, HCLSoftware

15:05 - 15:40 | Networking Coffee Break

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– How to make customer success strategies effective in order to go beyond traditional CRM and field service
– The ultimate relationship between effort of customer success and level of customer satisfaction

15:40 - 16:20

Panel Discussion | [Personalisation] Refining Hyper-Personalisation with Dynamic Content in Individualised Marketing

– Deploy real-time personalisation tools to deliver relevant, dynamic content at scale while maintaining consistency across digital and offline touchpoints.
– Translate customer insight into tailored experiences that drive measurable impact on engagement, loyalty, and marketing ROI.

14:00 - 15:20 | Executive Workshop

The Power of Customer Success – Building Loyalty and Affinity with your Customers

– Building Loyalty and Affinity with your Customers
– Building Loyalty and Affinity with your Customers

Alice Franklin

Director, Brand & Content, Carlyle & Co.
[Lead Panellist]

Jess Cheng

Chief Executive Officer & Co-founder, CHARGESPOT, Inforich Asia Hong Kong Limited

Constance Cheung

Head of Marketing, GoGoX

Laura Trevini

APAC Marketing Lead, Project & Development Services, JLL

16:20 - 17:00

Panel Discussion | [Collaborative Marketing] Unlocking Growth Through Strategic Partnerships

– Forge value-aligned partnerships by applying clear evaluation criteria and leveraging shared goals, brand positioning, and complementary customer bases.
– Utilise technology and local insights to co-create culturally relevant campaigns that scale across markets while maintaining brand consistency and measurable impact.

Annie Yau

Head of Marketing, North Asia & Hong Kong, Shake Shack
[Lead Panellist]

Akshay Agrawal

Business Head, Deposits & Payments, Mox Bank

Isabel Chan

Head of Marketing, Wines & Spirits, Jebsen Group

Andy Leung

Head of Marketing, Payment Cards Group

17:00 | Chairperson Closing Remarks

15:50 - 16:50 | Executive Workshop

Preparing for a “Smart” Era – Aligning your Marketing Strategies to Deliver Hybrid Experience

– The essence of Smart Technologies in marketing strategies in order to strive success under a Smart City narrative
– Be “Smart” to overcome customer fatigue and go beyond the New Normal

End of Summit

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout Sessions

Focused, interactive sessions held alongside the main summit, offering a deeper dive into specialised topics.
Designed for hands-on learning and practical takeaways, they run concurrently at the same venue.
If you’re interested in sponsoring this session, please reach out to eli@themartechsummit.com

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Programmatic Innovation] Mastering Advanced Programmatic Strategies: Maximising ROAS Through Data-Driven Advertising

– Explore how unified identity solutions and cookieless targeting innovations are reshaping audience reach in Hong Kong’s privacy-conscious digital ecosystem.
– Discover how integrating first-party data with programmatic platforms drives higher relevance and improved campaign performance for Hong Kong and Greater China audiences.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

Breakout | [Cross-Channel Attribution] Beyond Last-Click: Implementing Holistic Mobile Measurement for Cross-Border and Global Marketing Strategies

– Learn advanced mobile attribution techniques tailored for Hong Kong’s mobile-first consumers who navigate between cross-border/regional cities and global apps and platforms.
– Explore how predictive analytics and incrementality testing can identify the true value of marketing channels in Hong Kong’s competitive retail and financial services sectors.

Copyright © 2025 BEETc Ltd. All Rights Reserved. Registered in England and Wales. Company Register Number 10786196