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Test speakers

09:00 - 09:40

Panel Discussion | [Omnichannel Personalisation] How to Activate Omnichannel Personalisation to Curate New Journeys Across Multiple Channels and Touchpoints

– What data & technology help to create personalised experience from offline to online
– How personalised touch improves customer experience to benefit brand loyalty and drive revenue

09:00 - 10:00

Roundtable Discussion | [Influencer Marketing] Outsourcing Creativity: How to Leverage Influencer Marketing to Grow Revenue

– How to curate a successful influencer marketing strategy and campaign
– How to design and manage Influencers’ content across multiple platforms, e.g., YouTube, TikTok, Facebook, Instagram, etc.

Breakout Roundtable

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09:20 - 09:40

Keynote Presentation | [CX & UX] How to Align Customer Experience (CX) & User Experience (UX) When It Comes to Customer Loyalty & Retention

– Ways to design CX Strategies & prioritising what your customers need versus what is given
– How to plan a seamless rewards experience end-to-end

09:00-10:00

Full roundtable info
– How to curate a successful influencer marketing strategy and campaign
– How to design and manage Influencers’ content across multiple platforms, e.g., YouTube, TikTok,
– How to curate a successful influencer marketing strategy and campaign
– How to design and manage Influencers’ content across multiple platforms, e.g., YouTube, TikTok, Facebook, Instagram, etc.
Facebook, Instagram, etc.

09:40 - 10:00

09:40 - 10:00

Session 2

09:00-10:00

Same RoundTable Info but shorter
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Track A Session title Test

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Speaker A, CEO at Google
Speaker B, CEO at Netflix

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Speaker C, CEO at Google
Speaker D, CEO at Netflix

Track A Session title Test

Track A Session title Test

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Speaker A, CEO at Google
Speaker B, CEO at Netflix

Roundtable Discussion | [Influencer Marketing] Outsourcing Creativity: How to Leverage Influencer Marketing to Grow Revenue​

– How to curate a successful influencer marketing strategy and campaign
– How to design and manage Influencers’ content across multiple platforms, e.g., YouTube, TikTok, Facebook, Instagram, etc.

Track A Session title Test

Track A Session title Test

-Some default text A -Some default text A -Some default text A

Speaker A, CEO at Google
Speaker B, CEO at Netflix

Roundtable Discussion | [Influencer Marketing] Outsourcing Creativity: How to Leverage Influencer Marketing to Grow Revenue​

– How to curate a successful influencer marketing strategy and campaign
– How to design and manage Influencers’ content across multiple platforms, e.g., YouTube, TikTok, Facebook, Instagram, etc.

Session B

Track A Session title Test

-Some default text A -Some default text A -Some default text A

Speaker A, CEO at Google
Speaker B, CEO at Netflix

Track A Session title Test

Speaker A, CEO at Google Speaker B, CEO at Netflix

Session B

Track A Session title Test

-Some default text A -Some default text A -Some default text A

Speaker A, CEO at Google
Speaker B, CEO at Netflix

Track A Session title Test

Speaker A, CEO at Google Speaker B, CEO at Netflix
Track A Session title Test (day 2)

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Speaker A, CEO at Google (2)
Speaker B, CEO at Netflix (2)

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Speaker A, CEO at Google (2)
Speaker B, CEO at Netflix (2)

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10:00 - 11:00 Breakout Roundtable

[Email Marketing]
AI-Powered CRM: Revolutionising Customer Engagement & Retention

– How is AI transforming CRM practices, and what specific applications of AI, such as chatbots and predictive analytics, can significantly enhance customer engagement and retention rates?

– What are the key benefits of using AI to optimise Customer Lifetime Value (CLV), and how can businesses effectively use AI insights to identify high-value customers and deliver targeted marketing efforts?

– In the context of AI-driven CRM, how can companies address ethical concerns and potential biases in AI algorithms to ensure fair and transparent customer interactions?