Summit agenda is subject to change.
Catherine Collinge, Event Director, The MarTech Summit
– Discover strategies to maximise the potential of marketing data.
– Learn how to align KPIs with business goals, use advanced analytics tools, and turn data insights into effective campaigns.
– Hear from Meta on igniting your measurement strategy to elevate performance with actionable insights.
– Share why consent monetisation is particularly relevant to your organisation right now, & how it’s shaping your approach to ROI and first-party data innovation?
– How is Consent Monetization evolving, and what opportunities does it present for the future? What strategies can help us align first-party data initiatives with sustainable ROI, while proactively avoiding today’s common pitfalls?
– If you can take only one key action on consent monetization before the end of the year, this is what
should it be…
– How can we maximize impact with full-funnel marketing strategies on a lean budget?
– What essential data points can effectively demonstrate to the C-suite the value of increased marketing investment?
– Share your top 3 tips on what the audience should do differently tomorrow to make their full-funnel campaign more effective!
– Learn how to create a cohesive, personalised customer journey by effectively integrating insights across all touchpoints.
– Discover strategies for real-time customisation to meet unique customer needs and explore how to measure the impact of personalisation on engagement and loyalty to continuously refine your approach.
– Learn strategies for delivering seamless online customer experiences and leveraging data in a future without third party cookies.
– Discover how clean rooms and first-party data can significantly improve digital customer journeys.
– Can you share an overview of your organization’s current customer engagement strategies?
– In a crowded market where customers are busier than ever, how can brands drive loyalty beyond just discounts and offers? Are we shifting towards a model where customers expect brands to show loyalty to them instead?
– How do you build and sustain trust across different generations while balancing AI, automation, and human interaction in customer engagement?
– The journey so far: Can you outline the progression from where you started to where you are now, considering both B2B and B2C perspectives?
– What challenges have you faced along the way & how have you addressed them?
– Could you share the outcomes you’ve achieved so far, what you’re looking to do in the future?
– Discover innovative ways to leverage both new and traditional communication channels to enhance customer engagement.
– Explore solutions to overcome key challenges, including fake accounts, promo abuse, and security risks, ensuring safe and secure customer interactions.
– Learn how businesses can harness advancements in mobile, social media, and AI to deliver the highly personalised and valuable experiences that today’s customers demand.
– Where does your organisation currently stand with using AI in marketing? How are you leveraging predictive & generative AI for forecasting & content creation?
– How has your company started the journey to ensure successful AI transformations through upskilling & effective change management, & what common pitfalls have you observed?
– What role do “robots” (software bots, AI tools, and physical robots) play in automating repetitive tasks and enabling strategic focus within your organisation?
How can companies address ethical concerns, security risks, and ensure effective human-AI collaboration?
– Explore how to find the right marketing technology that truly fits your organisation and its needs.
– Hear from MoEngage’s clients their experiences and advice on selecting the right marketing platform that will grow with your business in the long run.
– Learn how to enhance campaign execution, monitoring, and decision-making, ultimately improving your ROI, by choosing the right marketing technology.
– Could you share an overview of where your digital content strategy currently stands & the key focus areas you’re prioritising to drive impact?
– What are the biggest drivers of change in evolving your organisation’s digital content strategy?
– What challenges have you faced in evolving your digital content strategy, & what factors have had the greatest impact on its success?
– Hear about five essential strategies to optimise your digital experience platform (DXP) for maximum return on investment.
– Learn how to reduce the total cost of ownership, improve accessibility, leverage low-code/no-code tools, protect user privacy, and boost site conversions.
– Discover how to make every digital investment count by engaging every customer and driving growth.
– Delve into how to craft a digital strategy that keeps your CFO smiling and your customers coming back.
– Trends alone don’t serve us well.
How can businesses build core competencies in adaptability and agility to move beyond trends and develop long-term digital marketing strategies rooted in fundamentals for sustained success?
– What are some of the current trends you’re each focusing on, & how are you implementing them in your strategies?
– What makes a good marketer in 2025?
- Where does your organisation currently stand in developing & executing a customer journey strategy? What progress or key milestones have shaped your approach?
- How can businesses achieve effective personalization, & what resources are essential to support this? Additionally, how does understanding the customer's lifestyle factor into your approach?
- What key strategies are effective for building lasting relationships, driving retention, and converting customers into brand advocates?
- How are B2B businesses effectively balancing personalisation with automation to create compelling and engaging client experiences?
- How are we embracing the responsible use of AI in our automation efforts and what impact is it having on operational efficiency, decision making and ways of working?
- To what extent do data silos obstruct the adoption of marketing automation, and what innovative strategies have we employed to overcome these barriers?
- Explore the current and future consumer trends that should inspire moving beyond siloed channels like online and in-store, to create seamless customer journeys.
- Understand how businesses can leverage data, technology, and customer-centric strategies to provide a consistent and engaging experience across all touchpoints, ultimately driving customer loyalty and business growth.
- Importance and impact of immersive technologies on retail.
- Learning curve for consumers and employees.
- Measuring the return on investment and effectiveness.
- Tips on how to create 3D models to scale for AR/VR.
- Practical takeaways for deploying immersive technology.
- Use first-party data for privacy, prediction, and personalisation in CX.
- Implement CDPs for targeted campaigns and improved engagement.
- Combine data sources to predict behaviour and personalise interactions.
- Maintain privacy compliance to build trust and enhance CX.
- How do you achieve full visibility into the buyer journey within your organisation?
- How can companies develop effective enablement strategies to ensure that field teams are fully utilising all available assets?
- What practical tips & tools can improve asset usage and drive better alignment between marketing & field teams?
- Hear how Bol.com, the largest online retailer in the Benelux, revolutionised its advertising strategy with Cape.
- Discover how Bol.com implemented a fully native campaign creation process, allowing for seamless in-house ad production across native, social, and display platforms.
- Delve into how Bol.com ensures brand consistency, uses AI for ad creation, and upholds quality with an integrated approval workflow.
- Learn strategies to overcome common migration challenges, including cost management, content strategy, compliance, and handling legacy systems.
- Hear how a Fortune 500 company successfully transitioned from a legacy system to a flexible, composable Digital Experience Platform (DXP).
- Discover the importance of tailored solutions, collaboration, and best practices for a smooth and efficient migration process.
- In your role, how do you evaluate the types of data available to you, and what key insights do you find most impactful for driving strategy?
- How complex is measurement and attribution? How can we confidently measure the impact of an initiative on brand growth in an omnichannel world?
- What are the pitfalls in leveraging data strategies?
- How do you feel your Sales & Marketing teams work together currently, and are there any specific areas stronger than others?
- What methods are you using to facilitate this integration? What technology underpins these efforts, and how are you leveraging AI to enhance them? Do you have the foundational elements in place to drive efficiencies effectively?
- If there was one improvement you could implement to improve the culture of two-way coaching and training between Sales and Marketing, what would it be and why?
- Where does e-commerce fit within a more digital-native market, & what does the landscape look like?
- How are you looking at new initiatives & utilising them to build engagement?
- What are the two most important lessons you’ve learnt?
- How would you describe your current approach to crafting the perfect customer journey & maximising loyalty? Where does your organisation stand in this process?
- How can B2B marketers start mapping complex customer journeys without getting overwhelmed by data, and what strategies help focus on the most impactful insights?
- What is the one key metric you prioritise when measuring the success of customer journeys in B2B marketing, & how does this metric drive strategic decisions to enhance loyalty?
- Explore how Marketing Mix Modelling (MMM) can be leveraged to enhance media effectiveness on a global scale.
- Cover the fundamentals of MMM, share best practices for setting up a robust global program, and provide actionable insights for using data to drive smarter, more efficient media strategies.
- Discover how ABM aligns sales and marketing, targets key accounts, and drives revenue through tailored campaigns.
- Address ABM challenges like data integration, team alignment, and ROI measurement with practical solutions to enhance impact.
- Where are you currently with Automated Campaign Management?
- How is AI transforming your omnichannel marketing strategies and the broader industry?
- How do you strike a balance between automation and maintaining a personalised touch in your campaigns to keep the human element intact?
- How do you manage and optimize data inefficiencies when you have to "make do" with available resources?
- What are the key steps and strategies to building a high-performing demand generation engine, and how do you overcome the common marketing challenges along the way?
- What are the most valuable data points marketers should focus on to drive effective demand generation strategies?
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