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Agenda – The MarTech Summit Madrid
Friday 23 May
VP Plaza España Design

08:15 - 09:00 | Arrival & Networking Breakfast

09:00 - 09:10

Chairperson Introduction & Overview

09:10 - 09:50

Panel Discussion | [Incrementality] Unlocking the Impact of Your Marketing Efforts

– Explore how to leverage incrementality testing to isolate the real impact of marketing campaigns on business outcomes.
– Learn best practices for designing incrementality experiments to ensure accurate results & actionable insights.
– Discuss tools & methodologies for measuring the effectiveness of different channels, creatives & tactics.

Kiko Gámez Martínez

Global Director, E-Commerce, MarTech & Growth, Telefónica

Marta Lucas

Director, Marketing & Communication, Grupo Ruiz

Javier Serra

Chief Customer Strategy & Analytics Officer, MASORANGE

09:50 - 10:10

Keynote Presentation | [CX + DX Intersection] Bridging Customer Experience & Digital Experience with MarTech for Seamless, Personalised Engagements

– Hear how to integrate CX and DX with MarTech for real-time, data-driven personalisation.
– Learn strategies for creating a seamless omnichannel journey.
– Best practices for leveraging MarTech tools to align digital and customer experience for measurable growth and retention.

Georgia Gkolfinopoulou

Senior Marketing Strategist, Marigold

10:10 - 10:35

Fireside Chat | [Marketing & Brand Equity] Strengthening Brand Value Through Strategic Efforts & Tools

– Learn how to enhance brand awareness using social media advertising, SEO tools, and content platforms to reach and engage the right audience.
– Discover strategies to build customer loyalty through CRM systems, email marketing, and loyalty programs that offer personalized rewards.
– Understand how to shape positive brand perceptions with sentiment analysis, customer feedback, and brand monitoring tools to align messaging with brand values.

Mariana Banazol

Associate Director, Marketing, Iberia, Too Good To Go

Jorge Fernandez Cabezas

Director, International Marketing, Tabacalera

Marie Iserbijt

Group Chief Marketing Officer, Konecta

10:35 - 11:05 | Morning Networking Coffee Break

11:15 - 12:15

Breakout Roundtable | [AI & Customer Engagement Strategy] Navigating the Journey to Profitability: Designing the Optimal Customer Engagement Strategy with the Power of AI

11:05 - 11:35

Fireside Chat | [The Post-Cookie Era] Redefining Data Strategies

– Dive into strategies for navigating the transition to first-party & zero-party data collection.
– Hear about innovative solutions that companies are adopting for compliant, effective data usage.
– Learn how AI & advanced analytics can maximise the value of new data approaches.

10:55 - 11:55

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond

Mónica Escudero

Head of Data & CRM, L’Oréal Iberia

Camille Thibaut

Senior Customer Success Strategist, Qualifio

11:35 - 11:55

Keynote Presentation [Unified Data Profiles] Leveraging a ‘Unified Data Approach’ to Drive Revenue Growth & Enhance Customer Loyalty

– Discover how Unified Customer Profiles (UCPs) are reshaping the MarTech landscape by consolidating customer data into a unified, real-time profile.
– Understand how breaking down data silos and empowering teams with actionable insights through UCPs enables businesses to create highly personalised, frictionless experiences across all channels.
– Explore the impact of UCPs on customer engagement by offering a comprehensive, 360° customer perspective.

11:00 - 12:00

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond
Rook Room Level 2

[Reserved]

11:55 - 12:35

Panel Discussion | [Omnichannel Strategies] Creating Seamless Customer Journeys Across Touchpoints

– Explore how to integrate online & offline channels to deliver consistent and personalised customer experiences.
– Learn best practices for leveraging data and technology to create unified messaging across social media, email, in-store, & more.
– Hear real-world examples of how omnichannel strategies drive engagement, retention, & measurable ROI.

11:00 - 12:00

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond
Rook Room Level 2

Kiko León Barroso

Director, Customer, Spain, Decathlon España

Jordi Fernandez

Head of Digital Commerce & Omnichannel, Mahou San Miguel

Charles Knoblich

Head of Marketing, Dyson

Anna Cayuela

Chief Product Officer, MarTech, SCRM – Lidl International Hub

12:35 - 12:50

Keynote Presentation | [Conquering Migration Fears] Streamlining Your Martech Transition

– Migrating a Fortune 500 company: Exploring the transition from a legacy system to a flexible, composable DXP for over thirty internal and external websites.
– Addressing migration concerns: Strategies to tackle cost management, content strategy, compliance, and legacy system challenges.
– Real-life example: Showcasing a successful migration process through a customer case study, emphasising collaboration, customised solutions, and industry best practices.

James Andrews

Enterprise Partnerships & Marketing Lead, TBSCG

12:50 - 14:00 | Networking Buffet Lunch

14:00 - 14:40

Panel Discussion | [GenAI in Content Creation] Transforming Marketing Through AI-Powered Creativity

– Discover how generative AI tools are revolutionising content creation, from copywriting & imagery to video and interactive media.
– Learn strategies for integrating AI-generated content into your broader marketing strategy while maintaining brand authenticity & compliance.
– Hear real-world examples of to use generative AI to enhance efficiency, personalisation, & audience engagement.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic

Alvaro Barnechea

Director, Global Marketing, Parques Reunidos

Mirian Rodrigues

Director, Digital & Tech, GSK

Jose Llorens

Vice President, Marketing & Communication, Otovo

14:40 - 14:55

Keynote Presentation | [AI-Driven Creativity] Future-Proofing Your MarTech Stack in the Age of GenAI

– Unlock the power of accurate, reliable data to drive impactful engagement learning how to fuel AI success with quality data.
– Maximise insights with advanced analytics & optimise decision-making with smarter, AI-enhanced analytics.
– Hear how to ensure compliance and protect sensitive customer data in AI applications.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic
Rook Room Level 2

Ana Beotas

MadTech & Intelligence Advisor, SAS

14:55 - 15:20

Fireside Chat | [Marketing Automation Strategies] Scaling Efficiency with AI & Data

– Learn about automation tools that streamline workflows & improve campaign precision.
– Hear best practices for integrating automation with personalisation strategies.
– Explore how companies are balancing efficiency & creativity in automated systems.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic
Rook Room Level 2

Carlos Martinez

Head of Strategy & Marketing, ENGIE España

Pedro Barreda

Ex-International Marketing Director, 888/William Hill

15:20 - 15:35

Keynote Presentation | [Content-Driven Growth] Leveraging Content Strategy & MarTech for Scalable Audience Engagement and Business Impact

– Discover how to integrate content strategy with MarTech to drive personalised, data-driven engagement at scale.
– Learn best practices for optimising content distribution across channels to enhance customer journeys.
– Explore strategies for measuring content effectiveness and aligning it with business growth and retention goals.

16:20 - 17:20

Breakout Roundtable | [Sales Enablement, AI Powered] Optimizing Sales Enablement: Unleashing the Power of AI to Maximise Content Utilisation and Personalised Delivery

15:35 - 16:05 | Afternoon Networking Coffee Break

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

16:05 - 16:30

Fireside Chat | [Conversational Marketing] How Can Real-Time Conversations Revolutionise Customer Engagement?

– Explore the role of AI-powered chatbots & live chat tools in creating seamless, real-time customer interactions across platforms.
– Learn strategies for integrating conversational marketing into the buyer journey to enhance engagement, conversions, & loyalty.
– Hear success stories of how brands are leveraging real-time conversations to drive retention & build deeper customer relationships.

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

Enrique E. Ruiz de Lera

Global Chief Marketing Officer, Turespaña

Zarena Kancheva

Senior Director, Global Growth & Marketing, Rakuten Viber

16:30 - 17:10

Panel Discussion | [Affiliate Marketing] The Word-of-Mouth Digital Marketing Trend

– Learn how to turn satisfied customers into brand advocates through affiliate marketing and strategic collaborations.
– Discover viral marketing techniques that combine online and offline channels, leveraging affiliate links, email campaigns, and personal interactions to boost awareness and sales.
– Understand how to track and measure affiliate marketing success, ensuring partnerships with influencers and affiliates deliver measurable ROI and increased brand visibility.

Emma Reiners

Director, Global Marketing & Communications, ACCIONA Energía

Ainara Martin

Head of Luxury Marketing, Southern Europe, Diageo

Rodrigo González Lama

Head of Advertising, Spain & Portugal, Uber

Oscar Ocaña Urwitz

Director, Marketing & Innovation, PRISA Media

17:10 - 17:35

Fireside Chat | [AI & Accountability] Building Trust While Innovating with AI

– Learn how trust-driven principles can enhance your marketing stack.
– Discuss strategies for fostering innovation while maintaining consumer confidence in AI-driven solutions.
– Explore how transparency & ethical AI practices strengthen consumer relationships and brand loyalty.

Alexandra Aguilar Torres

Executive Vice President, Technology Director, AI Products, Edelman

Azahara Corrales

AI & Digital Transformation Leader, Leading Media Company

17:35 - 19:00 | Chairperson Closing Remarks & Departure Networking Drinks

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