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In a world where 52% of customers will switch brands after just one negative experience, delivering exceptional customer journeys isn’t optional—it’s essential.
Get ahead of the curve for 2025 by joining an exclusive dinner for Heads of CX, Marketing, and Product Management. Connect with forward-thinking peers to explore data-driven strategies that boost customer loyalty and give your business the edge in a competitive landscape.
What to Expect:
• Adapting to Changing Expectations: Discover how to meet the rising demand for seamless, personalised experiences.
• Mastering Multi-Channel Engagement: Learn to optimise every channel across the customer lifecycle.
• Balancing Security and Personalisation: Tackle the challenge of securing data while delivering highly personalised interactions.
• Inspiring Global Brand Success Stories: Hear how leading brands are innovating to engage and retain customers.
Don’t miss this exclusive opportunity to network with industry pioneers, gain fresh perspectives, and uncover practical solutions to 2025’s CX challenges.
Seats are limited—secure your spot today!
This exclusive invite-only Executive Dinner is limited to 12 senior-level industry leaders from the fields of Customer Experience (CX), Marketing and Product Management.
Please apply for your seats below, our team will get back to you to confirm your place.
Olivier Morel is an Enterprise Account Director at TeleSign, a Proximus company specializing in digital identity and programmable communications. With expertise in solutions like account security, two-factor authentication (2FA), fraud prevention, and CPaaS, Olivier helps businesses connect and protect online experiences through innovative APIs for user verification, data insights, and global communications.
Powered by the CXO Innovation, our customised event series consists of exclusive, invite-only gatherings tailored for top executives who influence corporate strategy at regional or group levels. These events offer a unique platform for exploring innovative solutions to pressing challenges, exchanging ideas on navigating the rapidly evolving business landscape, and fostering potential future collaborations.
Each event is meticulously customised to meet the specific needs and budget of our clients, providing a setting for demonstrating thought leadership in an intimate, focused, and efficient format. This ensures maximum value and engagement for all participants.
Typically held in prestigious five-star hotels or upscale dining venues worldwide, our events create an environment conducive to open discussions. Attendees often include C-suite executives, VPs, and Division Heads with significant decision-making authority. While the format and size may vary, events are generally limited to a smaller group to facilitate meaningful interactions and focused conversations.
Our customised events can be conducted both in-person and virtually, covering key destinations across the EMEA and APAC regions.
