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Agenda – The MarTech Summit Berlin
5 March 2025
InterContinental Hotel Berlin, Ground Floor, Pavillon

Summit agenda is subject to change.

08:15 - 09:10 | Arrival & Networking Breakfast

09:10 - 09:20

Chairperson Introduction & Overview
Catherine Collinge, Event Director, The MarTech Summit

09:20 - 10:15

Panel Discussion [CX + DX Intersection] Bridging Customer Experience & Digital Experience with MarTech for Seamless, Personalised Engagements

– Hear how to integrate CX and DX with MarTech for real-time, data-driven personalisation.
– Learn strategies for creating a seamless omnichannel journey.
– Best practices for leveraging MarTech tools to align digital and customer experience for measurable growth and retention.

Orkun Can Bas

Digital Product Owner, Consumer Journey Tracking & Orchestration, BSH Home Appliances

Małgorzata Marcinkowska

Head of StratOps CoE, Digital, Sunrise

Dirk Rockendorf

Head of Marketing, Continental Aftermarket & Services

Gilles Bertaux

Co-founder & CEO, Livestorm

10:15 - 10:30

Keynote Presentation [Unified Data Profiles] How a ‘Unified Data Strategy’ Can Help You Grow Revenue & Customer Loyalty

– Explore how Unified Customer Profiles (UCPs) are transforming the world of MarTech by centralising all customer data into a single, real-time profile.
– Hear how to break down data silos and equipping teams with actionable insights, UCPs empower businesses to deliver hyper-personalised, seamless experiences across all channels.
– Learn how UCPs enhance customer engagement by providing a 360° view of the customer.
– Get practical strategies for integrating real-time data into your MarTech stack.

Alex Klose

Director, Marketing DACH, Twilio

10:30 - 10:55

Fireside Chat [Customer Engagement] Unlocking the Loyalty Code to Win Hearts and Wallets

– Learn how top brands create unforgettable customer experiences through data-driven personalisation and AI innovation.
– Discover how to balance privacy concerns with the need for hyper-personalisation and build trust across all channels.
– Gain actionable strategies and inspiring success stories to turn customer engagement into a loyalty powerhouse.

Guneet Mast

Head of Performance Marketing & CRM, PUMA
MarTech Summit Bangkok

Philippe Lachmann

CPG & Retail Lead, DACH, Braze

Antonis Gkekas

CRM Marketing, Deutsche Kreditbank AG [Moderator]

10:55 - 11:25 | Networking Coffee Break

11:15 - 12:15

Breakout Roundtable | [AI & Customer Engagement Strategy] Navigating the Journey to Profitability: Designing the Optimal Customer Engagement Strategy with the Power of AI

11:25 - 12:05

Panel Discussion [Digital Transformation] Crafting a Vision for Marketing Innovation in the Age of AI & Evolving Legacy MarTech

– How are legacy MarTech systems adapting to the rapid pace of change across industries? Are these shifts primarily organic, strategically planned, or a mix of both?
– What role does legacy MarTech play in the broader evolution of marketing? How do organisations navigate the balance between modernising existing systems and integrating emerging technologies?
– What challenges arise when proving the ROI and overall impact of initiatives built on older MarTech foundations?
– As leaders consider AI investments, how are legacy systems factored into these decisions, and what strategies ensure a seamless transformation?

11:25 - 12:25

Breakout Roundtable | [Retail Media Collaborations] Frictionless Retail Media Experience
– Check! Room Level 2

Jessica Phelan

Head of Copy, Revolut

Dr. Anja Steinmetz

Head of Marketing Excellence CCS, Synthomer

Dr. Eric Zhang

Principal Data Scientist, Delivery Hero

Michael Wegner

Senior Account Executive, Storyblok [Moderator]

12:05 - 12:20

Keynote Presentation [AI-Driven Creativity] Future-Proofing Your MarTech Stack in the Age of Gen AI

– Unlock the power of accurate, reliable data to drive impactful engagement learning how to fuel AI success with quality data.
– Maximise insights with advanced analytics & optimise decision-making with smarter, AI-enhanced analytics.
– Hear how to ensure compliance and protect sensitive customer data in AI applications.
– Discover more on how to foster customer confidence with explainable, ethical AI.

11:25 - 12:25

Breakout Roundtable | [Retail Media Collaborations] Frictionless Retail Media Experience
– Check! Room Level 2

Anne Hoepfner

Senior Customer Advisor CI, SAS Institute

12:20 - 12:45

Fireside Chat [Consent Monetisation] Unlocking ROI & Driving First-Party Data Innovation

– Explore how to maintain data privacy while delivering personalised experiences using cookies and consent monetisation.
– Discuss overcoming regulatory challenges and turning them into opportunities for innovative first-party data strategies.
– Focus on improving UX, reducing consent fatigue, and building trust to ensure a steady flow of consented data and achieve high ROI.

11:25 - 12:25

Breakout Roundtable | [Retail Media Collaborations] Frictionless Retail Media Experience
– Check! Room Level 2

Emily Sutti

Head of Performance Marketing Solutions, Delivery Hero

Stefan Hock

Director, Performance Marketing & Media, ABOUT YOU

Andrés Angarita

Head of Marketing Analytics, Universal Music [Moderator]

12:45 - 13:00

Keynote Presentation [AI Agents] The Digital Workforce Redefining the Future of Websites & Marketing

– Hear how AI will redefine marketing in the next five years, going from assisting us to actively building and optimising digital experiences.
– Explore why human creativity and brand identity will be the key to success – leveraging AI as a collaborator, rather than a replacement.

Edwina Dendler

Chief Marketing Officer, Prismic

13:00 - 14:10 | Networking Buffet Lunch

14:10 - 14:50

Panel Discussion [Cross-Functional Collaboration] Breaking Silos for Revenue Growth through Aligning Marketing, Sales, and the Customer Journey

– Dive into the essential strategies for fostering cross-functional teamwork that aligns sales, marketing, customer service, operations, technology, and product teams towards common business objectives.
– Discover actionable strategies for breaking down departmental silos and creating a culture of collaboration.
– Learn how to leverage the strengths of each team—marketing driving customer acquisition, sales boosting conversion rates, customer service enhancing retention, and operations optimising efficiency—to deliver measurable business results.
– Explore the role of MarTech and data in streamlining communication, ensuring alignment, and driving revenue generation across all functions.

14:10 - 15:10

Breakout Roundtable | [Master Your Marketing Chaos] Streamline Your Tech Stack & Supercharge Q2 Success & Beyond
– Check! Room Level 2

Doris Pan

Head of Marketing, EMEA Region, Ecovacs Robotics

Inis Hormann

Director, Marketing Technology & Data, Cepheid

Dijana Dimitrovska

Vice President, Marketing, KoRo

Surmayee Tetarbe

Team Lead Product, Marketing Core Technology, ABOUT YOU

Dora Trostanetsky

Growth Expert, Trade Republic

Yana Florio

Global Marketing & Communications Lead eMobility, E.ON [Moderator]

14:50 - 15:10

Keynote Presentation [E-Commerce] Boosting ROAS with AI Tracking

– Uncover actionable strategies to overcome data loss challenges that impact conversion rates and campaign costs, from ad blockers to tracking prevention and missing user consent.
– Learn from Pixum’s success story, where server-side tracking drove significant growth in Safari browser orders and improved ROAS.
– Discover how AI-powered Synthetic Users are closing data gaps, delivering actionable insights, and boosting ROAS by 10–25%.

14:10 - 15:10

Breakout Roundtable | [Master Your Marketing Chaos] Streamline Your Tech Stack & Supercharge Q2 Success & Beyond
– Check! Room Level 2

Thomas Tauchner

Co-Founder & CEO, JENTIS

15:10 - 15:50

Panel Discussion [Marketing Automation] Harnessing the Power for Scalable Growth & Operational Efficiency

– Discover how to harness marketing automation to streamline processes, drive growth, and boost efficiency.
– Hear how to effectively integrate & align it with existing systems and processes while ensuring data accuracy and personalisation, to maximise ROI and enhance customer engagement.

14:10 - 15:10

Breakout Roundtable | [Master Your Marketing Chaos] Streamline Your Tech Stack & Supercharge Q2 Success & Beyond
– Check! Room Level 2

Sébastien Henrotay

Head of Marketing Technology (DACH), Danone

Siva Sahoo

Product Manager, Marketing Technology, Dow Chemical

Philipp Eckert

Head of Marketing Automation, HeyJobs

Georgia Gkolfinopoulou

Marketing Strategist, Marigold [Moderator]

15:50 - 16:05

Keynote Presentation [AI-Powered Marketing] Leveraging AI for Customer Loyalty & Surviving the GTM Crisis

– Delve into the critical role of customer retention in 2025 and how best to leverage AI for scalable, personalised digital experiences.
– Hear about how to use AI to repurpose content and maximise its reach and effectiveness as well as build and engage with communities to foster customer loyalty.
– Learn about real-world use cases of AI driving customer retention and expansion.

16:20 - 17:20

Breakout Roundtable | [Sales Enablement, AI Powered] Optimizing Sales Enablement: Unleashing the Power of AI to Maximise Content Utilisation and Personalised Delivery

Derek Grant

VP Enterprise Strategy, Kaltura

16:05 - 16:35 | Networking Coffee Break

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

16:35 - 17:15

Panel Discussion [MarTech Intersection] Tailoring Strategies to Regional Nuances for Streamlined Marketing Operations

– What’s the biggest challenge facing Marketing Ops in Europe or specific industries, and how is your marketing organisation structured to address it?
– Why do you prioritise local, regional, and vertical requirements for global teams?
– How do you manage and maintain your existing MarTech stack?

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

Kathleen Burzycki

VP, Marketing & Strategy, Consumer Goods Adhesives, Henkel

Dmytro Taran

Center of Excellence Manager & Global Lead for MarTech, Kuehne+Nagel

Michael Langner

Global MarTech & Marketing Enablement Lead, Bosch Power Tools

Andrew Hall

VP Global Demand Generation, Canto

Matilde Mancon

Regional Marketing Lead, tado° [Moderator]

17:15 - 17:30

Keynote Presentation [Omnichannel Marketing] The Power of AI in Omnichannel Marketing: How to Use & Implement it Successfully

– Gain expert insights & learn about the latest advancements in AI and omnichannel marketing.
– Hear a customer success story & understand how AI can be practically applied to enhance ROI.
– Get actionable steps to start implementing AI in your own marketing strategies.

Stefan Leifhelm

Senior Enterprise Account Executive, SAP Emarsys

17:30 - 18:10

Panel Discussion [Marketing Data & Insights] Unlocking the Potential of Data for Exceptional Marketing Results

– Unlock the full potential of your marketing data with strategic approaches to gathering, integrating, and leveraging customer insights for powerful results.
– Explore how to effectively use Customer Data Platforms (CDPs) to unify customer data, break down silos, and create a single source of truth across your organisation.
– Learn to evaluate and invest in a Modern Data Stack that includes CDPs as a core element, ensuring your team has the tools to drive data-driven decisions and personalisation at scale.
– Discover how to transform these insights into a cohesive tech stack, enabling you to build successful marketing strategies, create high-performing teams, and ultimately enhance the customer experience.

Helena Graeser

Senior Manager, Marketing Operations, Dow Chemical

Patrick Gunia

Senior Director, AI/ML, HelloFresh

Andre Wagner

Director, Data Analytics, Taxfix

Joy Plant

Senior Customer Success Manager, Enterprise, Iterable

Daniel Sigge

Director, Ecosystem Growth, SongPush [Moderator]

18:10 - 19:00 | Chairperson Closing Remarks & Networking Drinks Happy Hour -
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Grab a drink and join us for this networking session with your fellow marketers!

Data Demystified Berlin | Tuesday, 4 March 2025

Don’t miss the Data Demystified Summit Berlin taking place at the same venue on the previous day, 4 March 2025. Dive deep into the world of customer data and uncover the truths behind data governance and management.

Data Demystified Berlin | Tuesday, 4 March 2025

Don’t miss the Data Demystified Summit Berlin taking place at the same venue on the previous day, 4 March 2025. Dive deep into the world of customer data and uncover the truths behind data governance and management.

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