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Agenda – The MarTech Summit Berlin
5 March 2025
InterContinental Hotel Berlin, Ground Floor

08:15 - 08:55 | Arrival & Networking Breakfast

08:55 - 09:05

Kick Off: Overview of Latest Trends, Global Market Stats & Insights

09:05 - 09:10

Chairperson Introduction & Overview

09:25 - 10:05

Fireside Chat [CX + DX Intersection] Bridging Customer Experience & Digital Experience with MarTech for Seamless, Personalised Engagements

– Hear how to integrate CX and DX with MarTech for real-time, data-driven personalisation.
– Learn strategies for creating a seamless omnichannel journey.
– Best practices for leveraging MarTech tools to align digital and customer experience for measurable growth and retention.

Orkun Can Bas

Digital Product Owner, Consumer Journey Tracking & Orchestration, BSH Home Appliances

10:05 - 10:25

Keynote Presentation [Emerging Tech] The Hidden Costs of Sticking with Legacy Technology & How to Break Free

– Discover how leading organisations have successfully tackled the challenges of transitioning from outdated systems to cutting-edge MarTech platforms.
– Learn from real-world case studies on strategies for overcoming resistance to change, aligning cross-functional teams, and ensuring seamless adoption of new technologies.
– Hear actionable insights on making the shift to modern systems and staying ahead in a competitive market whether you’re considering a transformation or you are already on the journey.

10:25 - 11:00 | Networking Coffee Break

11:15 - 12:15

Breakout Roundtable | [AI & Customer Engagement Strategy] Navigating the Journey to Profitability: Designing the Optimal Customer Engagement Strategy with the Power of AI

11:00 - 11:45

Panel Discussion [Digital Transformation] Crafting a Pragmatic Vision for Marketing Evolution in the Age of AI

– In what ways is marketing evolving within your industries? Is this evolution primarily organic, planned, or a combination of both? Additionally, how significant of a role does technology play in facilitating this transformation?
– What hurdles do you encounter when attempting to demonstrate the effectiveness and impact of your marketing expenditures and initiatives?
– What primary considerations do leaders consider when contemplating investments in artificial intelligence (AI) technologies?

10:55 - 11:55

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond

Jessica Phelan

Head of Copy, Revolut

Dr. Anja Steinmetz

Head of Marketing Excellence CCS, Synthomer

Anna Ranucci

Director, Marketing EMEA, Axis Communications

11:45 - 12:05

Keynote Presentation [Conversational Marketing] How to Build Conversations across Multiple Channels & Funnels that Keep You Closer to Your Customers, Drive Loyalty, and Enhance Retention with Chatbots

– Effective strategies for driving conversions and building long-term relationships through push, email, in-app, SMS, WhatsApp, and chatbots.
– Scaling personalised experiences with chatbots to engage customers at every stage of their journey, ensuring continuous loyalty and improved retention.

11:00 - 12:00

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond
Rook Room Level 2

Reserved

12:05 - 12:30

Fireside Chat [Consent Monetisation] Unlocking ROI & Driving First-Party Data Innovation

– Explore how to maintain data privacy while delivering personalised experiences using cookies and consent monetisation.
– Discuss overcoming regulatory challenges and turning them into opportunities for innovative first-party data strategies.
– Focus on improving UX, reducing consent fatigue, and building trust to ensure a steady flow of consented data and achieve high ROI.

11:00 - 12:00

Breakout Roundtable | [Marketing Automation] Taming the MarTech Monster – 2024 & Beyond
Rook Room Level 2

Emily Sutti

Head of Performance Marketing Solutions, Delivery Hero

12:30 - 12:50

Keynote Presentation [MarTech for Brand & Creative] How We Do It, Test It, & Leverage UGC Content

– Discover how MarTech tools enhance workflows, support data-driven creative testing, and enable scalable personalisation while keeping brand authenticity intact.
– Gain insights into using user-generated content (UGC) to build trust, engage audiences, and foster community, all while staying true to your brand.
– Learn innovative approaches to measuring UGC performance and aligning authenticity with platform-specific goals.

12:50 - 14:00 | Networking Buffet Lunch

14:00 - 14:45

Panel Discussion [Cross-Functional Collaboration] Breaking Silos for Revenue Growth through Aligning Marketing, Sales, and the Customer Journey

– Dive into the essential strategies for fostering cross-functional teamwork that aligns sales, marketing, customer service, operations, technology, and product teams towards common business objectives.
– Discover actionable strategies for breaking down departmental silos and creating a culture of collaboration.
– Learn how to leverage the strengths of each team—marketing driving customer acquisition, sales boosting conversion rates, customer service enhancing retention, and operations optimising efficiency—to deliver measurable business results.
– Explore the role of MarTech and data in streamlining communication, ensuring alignment, and driving revenue generation across all functions.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic

Doris Pan

Head of Marketing, EMEA Region, Ecovacs Robotics

Inis Hormann

Director, Marketing Technology & Data, Cepheid

14:45 - 15:05

Keynote Presentation [E-Commerce] Boosting ROAS with AI Tracking

– Uncover actionable strategies to overcome data loss challenges that impact conversion rates and campaign costs, from ad blockers to tracking prevention and missing user consent.
– Learn from Pixum’s success story, where server-side tracking drove significant growth in Safari browser orders and improved ROAS.
– Discover how AI-powered Synthetic Users are closing data gaps, delivering actionable insights, and boosting ROAS by 10–25%.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic
Rook Room Level 2

Thomas Tauchner

Co-Founder & CEO, JENTIS

15:05 - 15:50

Panel Discussion [Marketing Automation] Harnessing the Power for Scalable Growth & Operational Efficiency

– Discover how to harness marketing automation to streamline processes, drive growth, and boost efficiency.
– Hear how to effectively integrate & align it with existing systems and processes while ensuring data accuracy and personalisation, to maximise ROI and enhance customer engagement.

14:00 - 15:00

Breakout Roundtable | [AI Powered Sales Enablement] Optimise, Engage, Win: AI in Sales Enablement – Breakout sponsored by Seismic
Rook Room Level 2

Sébastien Henrotay

Head of Marketing Technology (DACH), Danone

Tabea Lüth

Head of Marketing, Zenjob SE

Siva Sahoo

Product Manager, Marketing Technology, Dow Chemical

Philipp Eckert

Head of Marketing Automation, HeyJobs

Georgia Gkolfinopoulou

Marketing Strategist, Marigold [Moderator]

15:50 - 16:20 | Networking Coffee Break

16:20 - 17:20

Breakout Roundtable | [Sales Enablement, AI Powered] Optimizing Sales Enablement: Unleashing the Power of AI to Maximise Content Utilisation and Personalised Delivery

16:20 - 16:45

Fireside Chat [MarTech Intersection] Tailoring Strategies to Regional Nuances for Streamlined Marketing Operations

– What is the biggest challenge facing Marketing Ops in the European region?
– What recent challenge have you encountered with your global team?
– How do you prioritise local and regional requirements for global teams?

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

Kathleen Burzycki

VP, Marketing & Strategy, Consumer Goods Adhesives, Henkel

16:45 - 17:05

Keynote Presentation [Social Media Monitoring & Analytics] Unlocking Insights & ROI Through Smarter Monitoring and Analytics

– Explore the cutting-edge techniques and tools that empower marketers to extract meaningful insights from social channels, optimise content performance, and measure ROI.
– Discover how to harness the power of social listening to identify trends, engage proactively with your audience, and refine your campaigns for maximum impact.
– Learn from real-world case studies and gain actionable strategies to stay ahead in the ever-evolving social media landscape.

16:20 - 17:20

Breakout Roundtable | [Customer Experience] Elevating CX Through Advanced MarTech & Digital Experience Strategies

Reserved

17:05 - 17:50

Panel Discussion [Marketing Data & Insights] Unlocking the Potential of Data for Exceptional Marketing Results

– Unlock the full potential of your marketing data with strategic approaches to gathering, integrating, and leveraging customer insights for powerful results.
– Explore how to effectively use Customer Data Platforms (CDPs) to unify customer data, break down silos, and create a single source of truth across your organisation. – Learn to evaluate and invest in a Modern Data Stack that includes CDPs as a core element, ensuring your team has the tools to drive data-driven decisions and personalisation at scale.
– Discover how to transform these insights into a cohesive tech stack, enabling you to build successful marketing strategies, create high-performing teams, and ultimately enhance the customer experience.

Helena Graeser

Senior Manager, Marketing Operations, Dow Chemical

Daniel Sigge

Head of Platform Strategy & Analytics, SongPush [Moderator]

17:50 - 19:00 | Chairperson Closing Remarks & Networking Drinks!

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