loader image
Personalisation

Creating Next-Level Customer Relationships: How to Leverage Data-Driven Engagement Strategies in the Era of Personalisation hosted by Twilio Segment

13:45 - 14:45 UK Time | Friday 17 November 2023

What We Will Discuss

The role of real-time data in shaping customer experiences:
– How can businesses leverage real-time data to create more personalised and engaging customer experiences?
– What are the challenges and opportunities in implementing a real-time data strategy?

The future of customer engagement in the age of AI:
– How might AI transform the way businesses understand and interact with their customers?
– What might the future of customer experiences look like as AI and Predictive analytics continue to evolve?

Balancing personalisation and privacy in customer engagement:
– How can businesses strike the right balance between delivering personalised experiences and respecting customer privacy, particularly in the era of data regulation?
– What strategies can businesses adopt to maintain customer trust while leveraging data for personalisation?

This Roundtable is part of The MarTech Summit London, view the full summit agenda here

The breakout roundtable has a limited 15 seats for Senior-Level Industry Leaders from the field of Marketing from major brands who are based in the UK. Please apply for your seats below, our team will get back to you within 24 hours to confirm your place.

Moderator

Rishi Tank

Director, Enterprise, Twilio Segment

Peter Bell

VP, Marketing, EMEA, Twilio Segment

Why Join This Roundtable?

Get heard!


This session will focus on interactive discussions between attendees. It’s time to become the speaker at your table.

Exclusive networking


Limited seats with intensive & in-depth F2F networking experiences.

Peer-reviewed 


The ideal platform to share your innovative ideas, plans & doubts with other MarTech enthusiasts before they go live!

Who's Attending

Teddy Robinson

Chief Marketing Officer, Grind

Cat Daniel

Senior Director, Growth & Engagement, Monzo

Ekaterina Brus

Head of Consumer Marketing, APAC-MEA, Electrolux Group

Sivan Einstein

Industry Head of Omnichannel Retail, Google

Lucinda Hagan

Senior CRM & Loyalty Manager, Kurt Geiger

Hima Samani

Global Strategic Marketing Manager, Blended Scotch Whiskey & Rum Portfolio, Pernod Ricard

Sunayna Azam

Head of Marketing, sofa.com & Amara, Frasers Group

Abhineet Kesarwani

Regional Director, CVM & Digital, Lyca Mobile Group

Gordon Nugent

Head of Digital, Asia Pacific, HP

Panawat Innurak

Head of Personalised Customer Engagement & Experience, ttb bank

Neil Robins

Head of Digital & Media, Kenvue

Shaun Wong

Group Chief Transformation Officer, CP AXTRA

Chorfa Yuktanun

Chief Marketing & Customer Officer, Generali Life Assurance (Thailand)
MarTech Summit Attendee

Lopavit Mahapun

Head of Marketing Analytics, Central Group

Shotinutt Chewsuwan

Head of E-commerce, SEPHORA

Sarakard Pasupa

Deputy Director, UX/UI, CJ Express Group

Faith Benjaathonsirikul

Head of Omnichannel, GSK

Nicola Mather

Director, CRM, Experian

Matthew Ralph-Savage

Head of Acquisition Marketing, Yoto

Pattrapa Traiananwuttikul

Former Chief Marketing Officer, ex-Chevron

Pimroge Batpantana

Director, Regional E-commerce, Jaspal Group

Manoj Sitani

Cluster Marketing Lead, Southeast Asia & Pakistan, Bayer

Amy Rowe

Head of Marketing, Foodhub

Laurens Gunneweg

Group Product Manager Display & Brand Advertising, bol.com

Josh Lewis

Head of Growth & Customer, G Spot

Christian d'Ippolito

Head of Marketing & Development, Steel Warriors

Lior Zaidner

Head of Marketing Transformation, Apex Group

Nisa Thangthong

Chief Marketing Officer, SLC Group
MarTech Summit Bangkok

Natiwa Charsuriyathawee

Senior Regional Key Account Manager, GrabForBusiness

Dara Din

Head of Digital Marketing Department, ABA Bank

Thi Thom Pham

Chief Marketing Officer, Ascend Commerce Digital Group

Tony William Kongsombat

Vice President, Marketing Innovation & Data Intelligence, The Mall Group

Jad Freiha

Head of Analytics & Insights, Sweaty Betty

Rachel Exton

Vice President, Marketing, English Language Learning, Pearson

Natalia McDonagh

Head of Strategy & Marketing, MegaChem

Holly Chapman

Head of Brand, Papier
MarTech Summit Bangkok

Thanatee Anyapho

Regional Key Account Manager, GrabForBusiness

Alsu Vale

Senior Director, Marketing, JLL

Louise Lundblad

Vice President, Marketing, Alantra

Emma Collings

Head of Marketing, British Land

Amy Hao

Marketing Science Partner, Meta

Sam Lewis-Williams

Head of Marketing Automation, Financial Times

Craig Ashton-Chalmers

Global Product Owner, Salesforce & MarTech, Linklaters LLP

Rachel Bishop

Head of Marketing, Certas Energy

Nicky Watson

Founder & Chief Architect, Cassie