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Personalisation

Creating Next-Level Customer Relationships: How to Leverage Data-Driven Engagement Strategies in the Era of Personalisation hosted by Twilio Segment

13:45 - 14:45 UK Time | Friday 17 November 2023

What We Will Discuss

The role of real-time data in shaping customer experiences:
– How can businesses leverage real-time data to create more personalised and engaging customer experiences?
– What are the challenges and opportunities in implementing a real-time data strategy?

The future of customer engagement in the age of AI:
– How might AI transform the way businesses understand and interact with their customers?
– What might the future of customer experiences look like as AI and Predictive analytics continue to evolve?

Balancing personalisation and privacy in customer engagement:
– How can businesses strike the right balance between delivering personalised experiences and respecting customer privacy, particularly in the era of data regulation?
– What strategies can businesses adopt to maintain customer trust while leveraging data for personalisation?

This Roundtable is part of The MarTech Summit London, view the full summit agenda here

The breakout roundtable has a limited 15 seats for Senior-Level Industry Leaders from the field of Marketing from major brands who are based in the UK. Please apply for your seats below, our team will get back to you within 24 hours to confirm your place.

Moderator

Rishi Tank

Director, Enterprise, Twilio Segment

Peter Bell

VP, Marketing, EMEA, Twilio Segment

Why Join This Roundtable?

Get heard!


This session will focus on interactive discussions between attendees. It’s time to become the speaker at your table.

Exclusive networking


Limited seats with intensive & in-depth F2F networking experiences.

Peer-reviewed 


The ideal platform to share your innovative ideas, plans & doubts with other MarTech enthusiasts before they go live!

Who's Attending

MarTech Summit Attendee

Dara Din

Head of Digital Marketing Department, ABA Bank

Lopavit Mahapun

Head of Marketing Analytics, Central Digital

Shaun Wong

Group Chief Transformation Officer, Siam Makro

Tony William Kongsombat

Vice President, Marketing Innovation & Data Intelligence

Jad Freiha

Head of Analytics & Insights, Sweaty Betty

Rachel Exton

VP Marketing, English Language Learning, Pearson

Natalia McDonagh

Head of Strategy & Marketing, MegaChem

Holly Chapman

Head of Brand, Papier

Cat Daniel

Senior Director, Growth & Engagement, Monzo

Alsu Vale

Senior Director, Marketing, JLL

Louise Lundblad

VP, Marketing, Alantra

Emma Collings

Head of Marketing, British Land

Amy Hao

Marketing Science Partner, Meta

Sam Lewis-Williams

Head of Marketing Automation, Financial Times

Craig Ashton-Chalmers

Global Product Owner, Salesforce & MarTech, Linklaters LLP

Rachel Bishop

Head of Marketing, Certas Energy

Namita Mediratta

CMI Director, Beauty, EMETU, Unilever

Rafael Redondo

Head of Marketing Technologies, Tripledot Studios

Franck Baron

Chief Technology Officer, The 1

Pongboon Denpisal

Omnichannel Insight & Analytic Lead, Roche

Nop-Anong Akasabadi

Head of CRM & Data Analytics, UNICEF

Zoltan Hidvegi

Head of Digital Communications, Indorama Ventures

Bernadette Wesdorp

Director, Privacy Leader, Netherlands & Responsible AI Leader, EMEIA, EY

Alex Chan

Research Director, Ipsos

Polina Langbort

Head of Marketing Communication, Haval Motors

Solaiman Shukhon

Executive Vice President & Deputy Chief Marketing Officer, Nagad
The MarTech Summit Attendee

Clive Head

Head of CRM and Loyalty, Santander UK

Marie Tyler

Global Customer Engagement Leader, Honeywell

Richard Jones

Director of eCommerce, Carlsberg

Kumar Amrendra

Head of Digital Marketing, Planning & Data Science, Sky

Faradhita Delicia

Co-Founder & Chief Marketing Officer, Titipku,

Ben Dales

Head of Digital Marketing, Persimmon Homes

Beth Hearn

International Digital & Marketing Technology Specialist, Papa Johns

Josephine Soei

Head of Marketing and Communications, Deichmann

Shweta Bajaj

Head of Marketing Enablement, Invesco

Katheryn Thomas

Senior CRM Manager, L'Occitane

Dian Paskalis

Director of Growth & VP Online Marketing, Cove

Martin Shaw

Global Head of Digital Marketing, Wealth & Personal Banking, HSBC

Francis John Chua

SAVP, Marketing Group and Corporate Communications, 2GO

Louise G. Sabariaga

Chief Marketing Officer, Accenture, Asia Pacific & Latin America

Will Griffith

Vice President & General Manager, APJ Tealium

Eileen Tang

Head of Digital Business, Hong Kong Maxim's Group

Angelina Bingley

Director UCAS Media, UCAS

Nita Octaviani Aji

Senior Vice President, Head of Customer Experience, DBS

Clarke Woodward

APAC Business Development Lead, AdTech, Amazon

William Chan

General Manager, Customer Innovation, Hang Lung Properties

Isabel Falco

Country Chief Digital & Marketing Officer, L'OREAL Philippines

Eva Leung

Executive Director, Head of Marketing, Institutional Banking Group, DBS Bank

Elina Vilk

CMO, HootSuite

Manuel Messner

Head of Digital Transformation Modus Furniture, Modus Furniture

Yan Ananto Hutomo Putro

Head of Affluent Solution Department, Bank BTN

Hilda Kitti

VP Marketing, Tokopedia

Santiago Patiño Arévalo

Head of Marketing Europe, Yokohama Tire Corporation

Wence Wenceslao

Digital Hub Lead, Beauty & Wellbeing Southeast Asia, Unilever
The MarTech Summit Attendee

Joey Flores

Associate Director, Marketing, ZALORA Group

Nik van der Beek

Head of Marketing, Alibaba.com

Melody Lim

Head of Customer Experience, AboitizPower

Christian Pacquing Nacorda

Head of Integrated Marketing, EastWest Banking Corporation

RG Orense

Head, Integrated Communications & Digital Advocacy, Globe Group

THE ROUNDTABLE

The MarTech Roundtable is a platform for top executive thought leaders to deep dive into specific topics. The discussion themes are always changing but will always address pertinent trends, opportunities, pain points, and challenges facing the marketing technology sector today.

The panel of esteemed speakers are invited to share cross-industry perspectives and this interactive exchange will be presided by an experienced moderator. Audience members will help curate the discussion by submitting comments and questions to be addressed live.

The Roundtable format is as varied as its topics, taking place across APAC and Europe, virtually and in-person.

Please email Lin at lduan@themartechsummit.com if you need any assistance.

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