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Disconnected and legacy systems force marketers to switch between systems when fielding even simple customer requests, which slows service delivery, and ultimately impacts customer satisfaction. In this roundtable, we will discuss the recent trends on how brand leaders in customer experience and digital transformation drive customer loyalty with connected digital workflows and how they go beyond traditional CRM and field service.
The virtual roundtable is available to be customised & sponsored in Q4, 2023. Please contact Lin Duan at lduan@themartechsummit.com for more information.
Powered by the CXO Innovation, our customised event series consists of exclusive, invite-only gatherings tailored for top executives who influence corporate strategy at regional or group levels. These events offer a unique platform for exploring innovative solutions to pressing challenges, exchanging ideas on navigating the rapidly evolving business landscape, and fostering potential future collaborations.
Each event is meticulously customised to meet the specific needs and budget of our clients, providing a setting for demonstrating thought leadership in an intimate, focused, and efficient format. This ensures maximum value and engagement for all participants.
Typically held in prestigious five-star hotels or upscale dining venues worldwide, our events create an environment conducive to open discussions. Attendees often include C-suite executives, VPs, and Division Heads with significant decision-making authority. While the format and size may vary, events are generally limited to a smaller group to facilitate meaningful interactions and focused conversations.
Our customised events can be conducted both in-person and virtually, covering key destinations across the EMEA and APAC regions.
