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Empowering Intelligence: Data-Driven, Customer-Centric, Future-Ready

In-Person | 8 April 2025 | #CISummit
Marina Bay Sands

Hours of Networking
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Speakers
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Senior Level Attendees
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End-User Participants
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Sessions
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Why Attend

Welcome to the first-ever Customer Intelligence Summit in Singapore! This English-speaking event brings together senior leaders to explore a structured journey in customer intelligence: from essential data collection and organisation, through seamless integration and insight extraction, to advanced personalisation, real-time decision-making, and measuring ROI. Each part builds towards actionable strategies to maximise customer engagement and loyalty, with insights into future trends and data privacy compliance. Join us for expert discussions, practical strategies, and valuable networking as we unlock the full potential of customer intelligence to drive business growth.

Join us for a day of expert-led discussions, solution showcases, and high-impact networking with top industry professionals. Discover how to turn data insights into meaningful customer experiences and understand the evolving role of privacy, compliance, and ethical AI in shaping trusted customer relationships.

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This summit is designed for senior-level executives in functions such as:
Customer Intelligence & Insights | AI & Data Analytics | Personalisation & Engagement | Customer Experience (CX) | Digital Transformation | E-commerce & Retail | CRM & CDP | Data Privacy & Trust | Omnichannel Strategy | Predictive Analytics | Customer Retention | Commercial Excellence | Automation | Customer Lifetime Value (CLV)

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Apply for complimentary tickets here (Brand/End-Users Only). Our event partners have limited availability to sponsor passes, please apply here

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Confirmed Speakers

If you would like to join the 2025 edition let us know! Please contact Lin at lduan@themartechsummit.com for details

Karen Chan
Chief Customer Officer, NTUC FairPrice Group
[Retail]
Elaine Chew
Head of Data Privacy, L'Oréal
[Personal Care Product Manufacturing]
Gerald Mursjid Wiyatno
Legal Counsel (Director), APAC, UBS
[Financial Services]
Keerthi Kumaravelu
Executive Director, Global Revenue Office, Dyson
[Consumer Goods]
Magda Wolder
Director, Innovation Marketing, the LEGO Group
[Manufacturing]
Su-Ren Neo
Head of Marketing, Asia Pacific (Director), Linkedln
[Software Development]
Simon Goh
Head of Design, Digital Experience Studio, GREAT EASTERN
[Insurance]
Angeline Hon
Vice President, Digital & Data, Mandai Wildlife Group
[Travel Arrangements]
Jerynn Heng
Director, Digital Integrated Marketing Experience (Data & CRM), ASEAN & Pacific, Coca-Cola
[Food & Beverage Services]
Jianshu Weng
Head of Data Science, APAC, Former Chubb
[Insurance]
Shane Ang
Regional Head of Intelligence & Performance (APAC), Moët Hennessy
[Luxury Wines & Spirits]
Brandon Ho
Regional Head of Retail & Customer Analytics, DBS Bank
[Banking]
Michael Lim
Regional Privacy Head (APAC), SHEIN
[E-commerce]
Joey Hong
Customer Relations Manager, Thomson Medical Singapore
[Hospitals & Health Care]
Parvathy Lakshmy
Director, Personal Loans & Digital Partnerships, Standard Chartered Bank
[Banking]
Shane Capron
Senior Director, International Marketing, PayPal
[Software Development]
Sourav Bose
Head of Data Science & AI, AIA
[Insurance]
Amit Jain
Head of Data Analytics & Business Intelligence, Keppel Ltd.
[Financial Services]
MarTech Summit Attendee
Hua Xing Chen
Group Head of Data & Analytics, Group Wholesale Bank, UOB
[Financial Services]
Soumyajit Sarcar
Head, Data & Analytics Solutions, Nomura
[Financial Services]
Lawrence Loh
Digital & Omni-Channel Transformation Lead, Asia, Alcon
[Medical Equipment Manufacturing]
Thuan Nguyen
Head of CLM Commercial, Haleon
[Healthcare]
Adeline Ong
Advanced Analytics Lead, Commercial Excellence, Johnson & Johnson
[Hospitals & Health Care]
Kathiravan Manoharan
Regional Head of Data AI & Analytics Asia Pacific, Collinson
[Consumer Services]
Olivia Dewi Cinta H.
Lead Presenter/Anchor, Finance TV Personality, Global Ambassador, Futu Holdings Limited
[Financial Services]
Irina Craciunescu
Regional Market Intelligence Manager, Asia-Pacific, bioMérieux
[Healthcare - MedTech]
David Low
Director, Advanced Analytics, Singtel
[Telecommunications]
Mignon "Migs" Bravo Dutt
Head of Insights & Innovations, Asia Pacific Breweries Singapore
[Food & Beverage Manufacturing]
Sara Pike
Director, Head of Customer Experience, Ipsos
[Research Services]

​What's Different?

INTENSIVE NETWORKING

Breaks throughout the day and an evening drinks reception, maximising your in person F2F networking experience.

ACTIONABLE TAKEAWAYS

Practical strategies to implement AI, predictive analytics, and omnichannel engagement for real results.

DEEP-DIVE CONVERSATION

Cutting-edge insights into customer intelligence that go beyond the basics.

INTERACTIVE FORMAT

The summit will feature a range of engaging formats including Keynote Presentations, Fireside Chats, Roundtable & Panel Discussions all in English language.

Topics

Although we have general themes, each summit agenda is entirely different from one another, both in sessions and speakers.

AI & Data-Driven Personalisation

– Predictive Analytics
– AI-Powered Personalisation
– Real-Time Customer Intelligence
– Hyper-Personalisation
– Identity Resolution
– First-Party Data
– Customer Data Platforms (CDPs)
– Data Visualisation

Omnichannel Experience & Customer Engagement

– Omnichannel Strategy
– Seamless Customer Journeys
– Intelligent Engagement
– Customer Lifetime Value (CLV)
– Data Privacy and Trust
– Unified Customer Profiles
– Commercial Excellence

Series Sponsors

Sponsor Video

Charities We Support

Brands Attending

MarTech Summit Attendee
MarTech Summit Attendee
MarTech Summit Attendee
MarTech Summit Attendee

Venue

Level 4, Simpor Junior Ballroom, Sands Expo & Convention Centre, Marina Bay Sands
Address: 10 Bayfront Ave, Singapore 018956

Previous Edition

Live In Person Sessions
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Decision Makers
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Regional & International Brands
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Management Level Attendees
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