The MarTech Summit Customer Experience London is taking place on 15 May 2024 and will be delving into the world of CX and MarTech’s latest advancements.
As the fourth year in London, The MarTech Summit London this May focuses on key CX topics such as Customer Journey Mapping, Loyalty Programs, Proactive Customer Engagement, Omnichannel Consistency, Technological Integrations & more!
This 1-Day summit will gather 150+ MarTech & CX leaders from across the UK & Europe, spanning all industries looking to Unlock the Full Potential of MarTech for a Unified Customer Experience. It’s an unparalleled opportunity for like-minded professionals to connect, exchange experiences, and discuss the latest trends and challenges.
Featuring 10 insightful talks and panels delivered by 20+ MarTech & CX thought leaders, the agenda is packed with knowledge-sharing opportunities. Over 5 hours of facilitated networking sessions will provide an ideal platform for attendees to engage deeply, leverage collective expertise, and build meaningful connections. Industry-leading CX & MarTech solution providers will also be present at the summit to offer insights and discuss approaches to excel in your MarTech strategy.
Our previous edition in November 2023 successfully gathered 250+ senior-level leaders representing companies including Admiral, Avon, British Airways, Campari Group, JLL, KraftHeinz, Metro Bank, Ralph Lauren, The Body Shop, William Hill and Reckitt, Morrisons, NatWest Group & more, underscoring the summit’s achievement as a key event for MarTech professionals in London.
This May, The MarTech Summit Customer Experience London, will be the best platform for Marketing Technology & CX professionals looking to broaden their horizons and stay ahead in their fields. The peers you meet and the stories you hear will advance your MarTech strategy in the ever-evolving CX world. This event is also a perfect opportunity for regional teams to gather in London for a mid-year gathering!
Secure your passes now: https://themartechsummit.com/cx-london-registration
(Group rates available, please contact us at hello@themartechsummit.com)
What Will We Talk About?
The MarTech Summit CX London has a carefully crafted agenda filled with Panel Discussions, Fireside Chats, Keynote Presentations, Interactive Roundtables, and extensive networking opportunities!
We guarantee that 80% of attendees are brand marketers across different industries, giving you a balanced environment to learn about industry practices and the latest solutions. This gathering offers an invaluable platform for those in the CX field to connect, share experiences, and discuss both current challenges and future strategies.
Key themes at The MarTech Summit CX London:
- Artificial Intelligence (AI) in CX: Personalisation & Hyper-Personalisation, GenAI, Predictive Analytics & Machine Learning for Customer Behaviour, Ethical AI and Data Privacy, Chatbots and Virtual Assistants, AI-driven Customer Retention Strategies
- Next-Gen Customer Insights & Engagement: Lifecycle Marketing Automation, AI for Customer Segmentation & Targeting, Behavioural Trigger Campaigns, Cross-Channel Marketing Automation, Lead Nurturing Management and Automation
- Customer Journey Mapping: Touchpoint Analysis, Customer Lifecycle Mapping, Experience Optimisation, Multi-Channel Real-Time & Persona-Based Journey Mapping, Measuring ROI of Journey Mapping
- Building a Customer-Centric Organisation: Unified Cross-Channel Consistency, Omnichannel Integration & Personalisation, Real-time Engagement, Digital Experience, Customer Service, Omnichannel Attribution Modeling
For the full list of topics, visit: https://themartechsummit.com/cx-london#topics
Why Attend?
The MarTech Summit Customer Experience London features these highlights:
- CX-FOCUSED SUMMIT: Engage in discussions about the latest trends and challenges in CX with like-minded professionals. Discover tools and strategies that are directly relevant and impactful.
- AUDIENCE-SHAPED AGENDA: Our agenda is shaped based on feedback from previous attendees, ensuring the topics and solutions discussed are the most sought-after and relevant in the field.
- NETWORKING WITH CX LEADERS: Take advantage of networking breaks throughout the day to connect face-to-face with senior-level MarTech practitioners from across Europe.
- EXPLORE LEADING TECH SOLUTIONS: Meet top service providers at the summit and explore new potential enhancements for your CX & MarTech strategies.
Register by 21 February 2024 to get the Super Early Bird Discount of £200 off!
➡ Get tickets now! https://themartechsummit.com/cx-london-registration
➡ Interested in becoming a partner? Don’t hesitate to get in touch with us at sponsor@themartechsummit.com.
➡ Group rates are available upon request for 3+ attendees. Get a quote at marketing@themartechsummit.com.
Stay up to date with our Speaker Line-up, Session Information, and Agenda Updates by following us on:
We are looking forward to meeting you in London on 15 May!
Check our 2023 Highlights
Last Updated: Jan 2024
