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Preview Agenda – The MarTech Summit Singapore Revenue Generation
16 October 2024

08:30 - 09:10 | Registration & Networking Breakfast

09:10 - 09:15

Chairperson Introduction & Overview

Rohan Dhanuka

Industry Head, Finance & Brandhub, Google

09:15 - 09:35

Lightning Talk | [Emerging Technology] A New Era in Digital Marketing: Looking Ahead with Google AI
Discussion Points:

1. What are the implications to the advertising landscape as new AI-powered technologies emerge and older technology like third-party cookies phase out?

2. What strategies can we employ to effectively integrate these AI-powered technologies into our creative processes and campaigns, while adhering to the enduring principles of marketing?

3. How can Google help you make the most of advertising’s evolution so that you can keep delivering sustainable business impact?

Yolyn Ang

Vice President, APAC Business Development, Google

09:35 - 10:25

Interactive Panel | [CRM Optimisation] How to Optimise Customer Relationship Management (CRM) to Succeed in Your Full-Funnel Marketing Strategy and Boost Sales?
Discussion Points:

1. Sales Teams and Revenue Generation

2. Data and Customer Experience

3. What’s Next for CRM?

Caroline Leong

[Moderator] Chief Customer Officer, TEEG

Julien Fey

Head of Business Generation, Prudential Assurance

Shweta Jhamb

Head of E-commerce & Media, SEA & Taiwan, Haleon

Vivek Gupta

Senior Vice President, Customer Science & Customer Segment, DBS Bank

10:25 - 10:40 | Connection Break

10:40 - 11:40

Roundtable Discussion | [Personalisation] Elevating Engagement: The Role of Personalisation in Modern Marketing Technology

Start with a 20-min Keynote Presentation on gearing up to climb the personalisation ladder and maximize growth , then followed by a 40-min facilitated roundtable discussion with both speakers & attendees participating. Thoughts & Key Takeaways will be shared and discussed in groups of 8 people.

Discussion Points:

1. What components make up an effective personalized marketing technology stack?

2. In your opinion, how does personalization enable the tailoring of content to specific audience segments, and what are the challenges?

3. In an era of increasing privacy concerns, how can businesses strike the right balance between delivering personalized experiences and respecting user privacy?

4. How to ensure that personalized marketing technology feels human and enhances, rather than detracts from, the customer experience?

5. Which foundational tools do you consider crucial for Marketing Technology? Additionally, how do you envision their enhancement for the future?

Marc-Antoine Hager

Regional Head, SEA, CleverTap

11:40 - 12:00 | Connection Break
Reflect, Network, Take Selfies & Add New LinkedIn Connections

12:00 - 12:30

Interview | [Marketing Automation] How to Convert Leads Faster and More-Effectively with Marketing Automation?
Discussion Points:

1. What are the key challenges that modern marketer faces?

2. What are future trends in the space of marketing automation?

Useful Resources:

Johanan Sen

[Moderator] Global Sales & Innovation Lead, Zinc Group

Javin Chew

Head of Marketing, Cogoport

12:30 - 13:30

Roundtable Discussion | [Customer Data Platform] How to Leverage Customer Data Platform (CDP) at Scale to Maximise Growth & Return on Investment (ROI)?

A 30-min panel discussion to set the scene followed by a 30-min facilitated roundtable discussion with both speakers & attendees participating. Thoughts & Key Takeaways will be shared and discussed in groups of 8 people.

Discussion Questions:

1. How does your organization collaborate with agencies regarding CDP?

2. What are some potential short- and long-term use-cases you foresee for CDP in your organisation?

3. Why CDP? Why not CRM? And the case for either?

Anthony Connor

[Moderator] Senior Sales Manager, APAC, Twilio Segment

Nishita Lalvani

Director, Marketing, SEA, HK & India, Indeed

Adam W. Cowlishaw

Head of Marketing, Johnson & Johnson

Kenneth Oh

Head, Regional Digital & Direct Distribution, Allianz Partners

13:30 - 15:00 | Lunch & Networking

End of Event

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